Taylor Smith
Dixon,IL
Summary
Efficient Pharmacy Technician skilled in problem-solving and team collaboration. Experienced in managing pharmacy operations and providing excellent patient care. Ready to leverage expertise in workflow optimization and insurance verification to contribute to a high-performing pharmacy environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
OSF St. Katherine Medical Center
Dixon, IL
11.2025 - Current
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Pharmacy Technician
Walgreens
Dixon, IL
11.2021 - 10.2023
- Processed prescription orders accurately and efficiently, ensuring patient safety and satisfaction.
- Assisted pharmacists in medication dispensing, providing excellent customer service to pharmacy patrons.
- Managed inventory levels, conducting regular stock checks to maintain optimal supply of medications and products.
- Educated customers on proper medication usage and potential side effects, enhancing overall patient care experience.
- Collaborated with healthcare professionals to resolve prescription-related issues, improving workflow efficiency within the pharmacy team.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Maintained cleanliness and organization of pharmacy work areas, adhering to health regulations and company policies.
- Operated pharmacy software systems for prescription processing and record management, ensuring data accuracy and compliance.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Education
No Degree -
College of DuPage
Glen Ellyn, ILHigh School Diploma -
Dixon High School
Dixon05-2018
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Insurance billing
- Insurance verification
- HIPAA
- Compounding techniques
Accomplishments
My biggest accomplishment outside of being a Pharmacy Technician, is being a mom of two crazy boys.
Certification
- CPhT - Certified Pharmacy Technician
Languages
English
Full Professional
Timeline
Pharmacy Technician
OSF St. Katherine Medical Center
11.2025 - Current
Pharmacy Technician
Walgreens
11.2021 - 10.2023
No Degree -
College of DuPage
High School Diploma -
Dixon High School