Taylor Sodek
Jacksonville
Summary
Customer service advocate with over ten years of experience in fast-paced environments, recognized for establishing strong customer relationships and achieving high satisfaction ratings. Expertise in logistics and supply chain management, focusing on strategic planning, inventory management, and process optimization. Proven track record of enhancing operational workflows and driving productivity through effective problem-solving and communication skills. Committed to contributing to organizational success by navigating complex logistical challenges and delivering results.
Overview
16
16
years of professional experience
Work History
Chief Logistics Officer
Equiderma
04.2022 - Current
- Conducted inventory counts to align supply with demand.
- Utilized Microsoft Excel, Word, and Outlook for efficient data management.
- Certified in QuickBooks to invoice customers and manage credit memos.
- Organized warehouse operations to ensure safe, efficient shifts.
- Manufactured products while operating heavy machinery, including forklift and electric pallet jack.
- Analyzed sales data annually to budget for raw materials and finished goods.
- Developed and implemented daily tasks to drive operational success.
- Evaluated supply chain processes to identify enhancement opportunities.
Operations Manager
First Watch The Daytime Café
11.2017 - 04.2022
- Progressed from front of house employee to management through comprehensive training on all stations.
- Demonstrated strong organizational skills and multitasking abilities in high-pressure environments.
- Served as certified trainer for new staff members, ensuring effective onboarding.
- Managed payroll processes, truck orders, scheduling, and other administrative functions to enhance business operations.
- Oversaw staffing needs by recruiting, selecting, onboarding, and implementing necessary disciplinary actions.
- Evaluated team performance through KPIs and metrics to drive improvements.
FOH Manager
The Red Elephant Pizza & Grill
02.2010 - 11.2016
- Managed over 50 employees, creating schedules and meeting hourly quotas.
- Handled cash deposits and wrote checks to ensure accurate financial records.
- Balanced profit and loss statements while managing inventory effectively.
- Established a welcoming bar environment by crafting exceptional cocktails.
- Created long-term relationships with guests to drive repeat business.
- Validated payroll processes to ensure timely and accurate compensation.
- Communicated respectfully with team members to foster collaboration.
- Efficiently managed guest waitlists to optimize service delivery.
Education
Associate of Science -
Kesier University
Jacksonville, FL01-2019
Associate of Arts -
Florida State College At Jacksonville
Jacksonville, FL06.2015
High School Diploma -
Creekside High School
Jacksonville, FL06.2012
Skills
- Inventory management
- Supply chain analysis
- Data management
- QuickBooks certification
- Warehouse operations
- Customer relationship management
- Logistics software proficiency
- Distribution management
- Quality assurance
References
- Jim Thornhill, Previous GM, 1-404-268-0367
- Andrew Teuschel, Previous Manager, 1-904-655-8407
- Mike Hartnett, Previous Director of Operations, 1-904-716-4332
Personal Skills And Achievements
- Employee of The Month 02/01/17
- Employee of The Month 03/01/13
- Employee of The Month 11/01/13
- Cash management/Great organizational skills
- Telephone capabilities
- Training experience
- Credit card processing
Timeline
Chief Logistics Officer
Equiderma
04.2022 - Current
Operations Manager
First Watch The Daytime Café
11.2017 - 04.2022
FOH Manager
The Red Elephant Pizza & Grill
02.2010 - 11.2016
Associate of Science -
Kesier University
Associate of Arts -
Florida State College At Jacksonville
High School Diploma -
Creekside High School