Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Soma

Port Richey

Summary

Dynamic professional with a proven track record at LuxeWorks Fitness, where I enhanced technical proficiency and streamlined client onboarding, significantly improving customer satisfaction. Skilled in problem-solving and customer service, I excel in fast-paced environments, demonstrating strong multitasking abilities and a commitment to excellence.

Overview

5
5
years of professional experience

Work History

LuxeWorks Fitness

Shawn Pinske
05.2024 - Current
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
  • Helped streamline client onboarding processes, leading to smoother client experience.

Sever

Swiss and Madison
08.2024 - 12.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Direct Support Professional

Harry Meyering Center
02.2020 - 04.2024
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Education

Batchlors Degree in Marketing - Marketing

Minnesota State University, Mankato
Mankato, MN
12-2024

Skills

  • Teamwork orientation
  • Social media awareness
  • Multicultural sensitivity
  • Time management
  • Customer service
  • Problem-solving

Timeline

Sever

Swiss and Madison
08.2024 - 12.2024

LuxeWorks Fitness

Shawn Pinske
05.2024 - Current

Direct Support Professional

Harry Meyering Center
02.2020 - 04.2024

Batchlors Degree in Marketing - Marketing

Minnesota State University, Mankato

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Taylor Soma