Taylor Southland

• Greeted guests and managed seating arrangements to optimize flow and guest experience.
• Managed waitlists efficiently, reducing guest wait times through effective communication.
• Monitored dining area cleanliness and organization, ensuring compliance with health standards.
• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

• Provided excellent customer service in fast-paced environment, ensuring customer satisfaction with orders.
• Prepared and served beverages and food items according to company standards and recipes.
• Maintained cleanliness of work area and equipment, following health and safety regulations.
• Handled cash transactions accurately, managing register operations efficiently during peak hours.

I took customers calls

I booked sales calls

I booked remediation jobs

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• I made sure I had the right color tubes for the blood work that was being drawn
• Collected blood samples using venipuncture and capillary techniques, ensuring patient of all ages comfort and safety.
• Maintained accurate patient records and documentation in electronic health systems to support data integrity.
• Assisted with laboratory operations by preparing specimens for analysis, adhering to safety protocols.
• Educated patients on blood draw processes, addressing concerns to foster a positive experience.
• Trained new phlebotomists on best practices for blood collection and patient interaction techniques.