Taylor Sovelove
Pittsburgh,PA
Summary
Seasoned Sales and Finance Professional with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and being a leader. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
12
12
years of professional experience
1
1
year of post-secondary education
Work History
EContracting Sales Specialist
The Reynolds & Reynolds Company
12.2022 - Current
- Collaborated with cross-functional teams to deliver comprehensive SaaS solutions for clients' needs in a B2B selling environment.
- Analyzed competitor strategies and identified areas of opportunity for differentiation in the marketplace while also doing product demonstrations and creating a business case.
- Created professional sales presentations and demonstrations to effectively showcase solution features and competitive advantages.
- Used customer insights, OEM initiatives, and market trends to develop innovative sales strategies to increase sales.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Streamlined sales processes for improved efficiency, profitability, and sustainability.
- Developed custom proposals for high-value prospects, successfully closing major deals in both short and long sales cycles.
Finance Director
Bobby Rahal Automotive Group
01.2022 - 12.2022
- Utilized financial software and reporting tools to review KPI's, financial statements, profitability, and measure employee performance.
- Supported operations management, sales, and marketing efforts to increase revenue and overall financial health of the organization.
- Implemented new processes and digitization of the finance department, while increasing profitability, sustainability, compliance, and customer satisfaction while also reducing costs.
- Upheld strict compliance with regulatory agencies including FTC, Banking, State of PA, OEM's and Lenders.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Contributed to long-term planning and forecasting discussions by providing insightful analysis on industry trends.
- Hired, mentored, coached, and empowered finance team members, fostering a culture of continuous learning and professional development within the department.
Sales Consultant
Mercedes-Benz Of Pittsburgh
08.2021 - 01.2022
- Drove sales by fostering relationships with customers, implementing business strategies and suggesting vehicles that meets the customers needs.
- Collaborated with marketing teams to develop targeted promotional campaigns that drove customer interest and engagement.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Developed strong rapport with customers and created positive impression of business.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Used in-store system to locate inventory and place special orders for customers.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Finance and Insurance Manager
Mercedes-Benz Of Pittsburgh
08.2019 - 08.2021
- Collaborated with team leaders to define standards, policies and procedures to meet and exceed company revenue, profit, penetration, and CSI goals.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Reduced process discrepancies through measured implementation of performance reporting and data systems.
- Identified opportunities to cross-sell and upsell loan products to customers.
- Proactively identified solutions for customers experiencing credit issues.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
- Explained very technical financial information to applicants in easy to understand language.
- Developed and maintained relationships with customers, lenders and other third parties.
- Monitored pipelines to track and log status of loans.
Service Advisor
Mercedes-Benz Of Pittsburgh
04.2018 - 08.2019
- Exhibited high energy and professionalism when dealing with clients and staff.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Collaborated with parts department to expedite necessary repairs, minimizing downtime for customer vehicles.
- Suggested additional services to customers in order to meet upsell goals.
- Examined service history and provided initial inspection of vehicle to identify issues.
- Followed up with customers to offer additional support and check resolution satisfaction.
- Trained new personnel regarding company operations, policies and services.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Field Energy Specialist
Tesla
02.2018 - 04.2018
- Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
- Increased sales of solar energy systems by conducting consultations and tailored presentations.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Developed strong relationships with clients, ensuring repeat business and referrals for new customers.
Front of House Manager
Cinders Wood Fire Grill
06.2012 - 08.2017
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Coordinated with catering staff to deliver food services for special events and functions.
Education
MBA - Leadership And Executive Management
Duquesne University
Pittsburgh, PA07.2019
Bachelor of Science - Business Administration And Management
SUNY College At New Paltz
New Paltz, NY05.2017
Bachelor of Arts - Business Administration
Caldwell University
Caldwell, NJ 08.2013 - 12.2014
Skills
- Performance Tracking
- Strategy Development
- Relationship Building
- Proposal Development
- Strategic Planning
- Upselling and Cross Selling
- Automotive industry knowledge
- Customer Needs Assessment
- Prospecting skills
- Systems and software expertise
- Territory Management
- Interpersonal communication skills
Timeline
EContracting Sales Specialist
The Reynolds & Reynolds Company
12.2022 - Current
Finance Director
Bobby Rahal Automotive Group
01.2022 - 12.2022
Sales Consultant
Mercedes-Benz Of Pittsburgh
08.2021 - 01.2022
Finance and Insurance Manager
Mercedes-Benz Of Pittsburgh
08.2019 - 08.2021
Service Advisor
Mercedes-Benz Of Pittsburgh
04.2018 - 08.2019
Field Energy Specialist
Tesla
02.2018 - 04.2018
Bachelor of Arts - Business Administration
Caldwell University
08.2013 - 12.2014
Front of House Manager
Cinders Wood Fire Grill
06.2012 - 08.2017
MBA - Leadership And Executive Management
Duquesne University
Bachelor of Science - Business Administration And Management
SUNY College At New Paltz
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