Taylor Sowell

• Organize and keep record of company vehicle maintenance for 16 vehicles
• Back up to the CFO, Marketing Director and Scheduling Coordinator when they are unavailable to perform their job duties
• Create fillable PDF’s using Adobe
• Help organize meetings and prepare meeting notes
• Support the CEO with applying to vendors to earn their business
• Provide service and technical support to the CEO and CFO
• Provide administrative support as needed to achieve company goals Manage multiple email accounts
• Reconcile multiple accounts for the CEO's other businesses

HR duties such as:

• Serve as a mediator between managers and employees during disciplinary action and dispute resolution
• Respond to employee inquiries and issues and consult with management as needed
• Direct and control various benefit programs such as IRA, medical, dental and vision packages
• Conduct employee onboarding
• Maintain employee time and approve/deny time off requests through QuickBooks Time
• Enter and submit Subcontractor payroll
• Help inspectors pay for testing materials and provide study materials
• Assist area Managers with reports on employees using vehicle tracking and time reports Maintain and edit company handbook to correlate with current requirements
• Create and update company SOP’s
• Maintain and edit company handbook to correlate with current requirements

Accounting duties such as:

• Handle paying all company bills and entering them into QuickBooks
• Prepare and send invoices for 25+ customers on a weekly basis using QuickBooks
• Maintain company break-even spreadsheet

• Created job material orders based off structural drawings using special in-house software
• Set up delivery dates of materials based on project deadlines
• Ordered rush materials for jobs in high demand

• Downloaded project drawings provided by customers
• Organized drawings into job specific folders
• Looked over drawings to ensure the correct information was provided for the Estimating Department to be able to provide an accurate job estimate

• Designed SOG foundation drawings and wind bracing plans using AutoCAD
• Wrote compliance letters for customers
• Managed revisions of drawings

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.
• Confirmed appointments, communicated with clients and updated client records.
• Resolved customer problems and complaints.
• Responded to inquiries from callers seeking information.
• Managed multiple tasks and met time-sensitive deadlines.
• Provided clerical support to company employees by copying, faxing and filing documents.
• Corresponded with clients through email, telephone or postal mail.
• Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.