Taylor Spicer
Gilbert,AZ
Summary
Customer service professional with focus on resolving issues and enhancing customer satisfaction. Skilled in active listening, problem-solving, and effective communication. Strong team collaborator, adaptable to changing needs, and consistently achieving high-quality results.
Overview
7
7
years of professional experience
Work History
Customer Advocate
Carvana
09.2024 - Current
- Provide exceptional customer service to high-volume customer base, resolving issues, answering inquiries and providing necessary information.
- Participate in regular team meetings to discuss ongoing projects and address any challenges or areas for improvement.
- Conduct thorough quality checks on completed documents, maintaining an exceptional level of accuracy and attention to detail.
Barista
Dutch Bros
03.2022 - 08.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and efficiently managing tasks.
Courtesy Clerk
Fry's Food and Drug Stores
06.2018 - 08.2020
- Assisted customers with loading items into shopping cart while maintaining cleanliness of the front end of the grocery store.
Education
Bachelor of Science - Sociology
Arizona State University
Tempe, AZ05.2023
Skills
- Organized
- Self Motivated
- Strong Leader
- Adaptable
- Excellent Oral and Written Communication
Timeline
Customer Advocate
Carvana
09.2024 - Current
Barista
Dutch Bros
03.2022 - 08.2024
Courtesy Clerk
Fry's Food and Drug Stores
06.2018 - 08.2020
Bachelor of Science - Sociology
Arizona State University
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