Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Stephen

Purchasing Agent
Youngsville,North Carolina

Summary

Diligent Purchaser regularly maintains inventory to meet vendor product supply requirements and properly fulfill orders. Maintains market awareness by communicating customer needs with buyer and sales teams. Liaises with buyer to determine specialty order pricing and out-of-stock item estimated delivery and freight costs to meet customer expectations.

Overview

2025
2025
years of professional experience

Work History

Merchandiser (Purchasing Agent)

Ernest Packaging Solutions
7 2023 - Current
  • Maintained complete documentation and records of all purchasing activities.
  • Solved diverse supply chain problems involving numerous sources, logistics, and scheduling factors.
  • Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
  • Computed and created purchase orders in SAP to monitor stock levels, verify purchase requisitions, and expedite customer orders.
  • Determined lowest possible cost, factoring in quality, and reliability and negotiated favorable contracts.

Expeditor

Ernest Packaging Solutions
01.2023 - 07.2023
  • Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.
  • Collaborated with cross-functional teams to align production plans with customer requirements.
  • Strengthened communication skills through regular interactions with others.

Customer Service Representative

Atlantic Packaging
06.2022 - 12.2022
  • Responsible for all aspects of Customer Service and Purchasing for assigned sales representatives.
  • Responded to customer requests for products, services, and company information.
  • Processed customer service orders promptly to increase customer satisfaction.

Customer Service/Purchasing Representative

Sunbelt Packaging
12.2021 - 06.2022
  • Responsible for all Customer Service and Purchasing for newly purchased Jasper IN location
  • Played an integral part in the transition for this new location.
  • Made valuable contributions to planning of promotions, pricing and inventory levels, enhancing inventory flow, revenue, and profits.
  • Maintained documentation for all purchases.
  • Self-motivated, with a strong sense of personal responsibility.

Customer Service

Ernest Packaging Solutions
09.2019 - 12.2021
  • Responded to customer requests for products, services, and company information.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Maintained up-to-date knowledge of product and service changes.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Account Manager

BNSF Logistics
05.2016 - 09.2019
  • Solicit new business and manage relationships through service, communication, and product knowledge.

Education

Bachelor of Science -

East Carolina University
Greenville, NC

Skills

    Information updates

Policy and procedure adherence

Research

Skilled in SAP

Scheduling

Timeline

Expeditor

Ernest Packaging Solutions
01.2023 - 07.2023

Customer Service Representative

Atlantic Packaging
06.2022 - 12.2022

Customer Service/Purchasing Representative

Sunbelt Packaging
12.2021 - 06.2022

Customer Service

Ernest Packaging Solutions
09.2019 - 12.2021

Account Manager

BNSF Logistics
05.2016 - 09.2019

Merchandiser (Purchasing Agent)

Ernest Packaging Solutions
7 2023 - Current

Bachelor of Science -

East Carolina University

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Taylor StephenPurchasing Agent