Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Taylor Stephens

Tulsa

Summary

Experienced with service operations and client relations. Utilizes effective communication and organizational skills to manage transactions and client inquiries. Knowledge of regulatory compliance and protocols ensures reliable and accurate service delivery.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Nursery Teacher

Fellowship
09.2024 - Current
  • Enhanced learning experiences by incorporating a variety of teaching methods and materials, such as visual aids and hands-on activities.
  • Implemented creative arts projects to develop fine motor skills and encourage self-expression among nursery-aged children.
  • Promoted social-emotional development by fostering a nurturing classroom environment where children felt safe, respected, and valued.
  • Coordinated with support staff such as special education teachers or therapists to address individual student needs effectively within the classroom setting.

Universal Banker

Blue Sky Bank
04.2024 - Current
  • Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
  • Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
  • Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
  • Improved customer satisfaction by providing personalized banking solutions and addressing client needs promptly.

Team Leader Manager

Schlotzsky's Deli
10.2021 - 04.2024
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
  • Led employee relations through effective communication, coaching, training, and development.
  • Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.

Education

High School Diploma -

Jenks High School
Jenks, OK
05-2024

Skills

  • Customer needs assessment
  • Financial planning
  • Developing customer relationships
  • Workload management
  • Motivational skills
  • Remote team management
  • Workforce planning

Certification

Licensed serve safe

UB 1 Cerified

Languages

ASL
Limited Working

Timeline

Nursery Teacher

Fellowship
09.2024 - Current

Universal Banker

Blue Sky Bank
04.2024 - Current

Team Leader Manager

Schlotzsky's Deli
10.2021 - 04.2024

High School Diploma -

Jenks High School
Taylor Stephens