Experienced professional with 12 years of experience with a strong background in excellent customer service, data entry, training and in-depth understanding of all Office Suite programs.
Overview
13
13
years of professional experience
Work History
Emergency Veterinary Nurse
Advanced Veterinary Care Center
09.2019 - 01.2024
Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care
Processed new patients and updated client records with key information using standardized registration systems and encrypted databases
Trained and mentored over20 new hires to perform various roles Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health
Human Resources Assistant
ARC Broward (Achievement Rehabilitation Center)
10.2014 - 02.2015
Documented human resources records and kept confidentiality of sensitive personal information
Updated Human Resources Information System (HRIS) database, maintained data accuracy and aided with system changes
Oversaw and managed hiring process and assisted human resources
Reviewed and screened applicant resumes to find qualified candidates
Receptionist/ Human Resources Assistant
MCS (Managed Care Solutions)
02.2012 - 10.2014
Responded to inquiries by answering telephone calls, questions and emails
Filed paperwork, sorted, and delivered mail and supported office organization
Conducted new hire orientation to verify completion of proper paperwork, recording information on human resources database
Delivered friendly assistance with new hires throughout interviewing and hiring process
Resolved customer problems and complaints
Sales Associate
Ron Jon Surf Shop Of Fla
01.2011 - 02.2012
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.