Passionate Event Coordinator with 7 years of experience in the event industry. Gifted at translating creative visions into flawlessly executed events. Committed to making client wishes come true. Excellent reputation for resolving problems and improving customer satisfaction.
• Managed Day of Coordinator program
• Recruited, interviewed & hired Day-Of Coordinators
• Trained & scheduled Day-Of Coordinators for events
• Met with potentials clients and gave quotes on services and general wedding costs
• Sold over $500,000 in events in first 4 months of sales position
• Successfully coordinated 80+ weddings from 2021-2022
• Successfully execute and manage multiple weddings at the same time
• Created client planning document, floor plans, and timelines
• Assisted clients with menu and beverage decisions for their events
• Made vendor recommendations and finalize vendor logistics
• Assist clients with event decor, linen selections, lighting, and audiovisual
• Held planning meetings and phone calls with clients
• Ensured all event paperwork was finalized for weekly team meetings
• Oversaw timeline and event logistics during events
• Managed client and guest experience
• Oversaw decor and vendor setup
• Reviewed event layout for accuracy
• Managed key timeline moments
• Ensured all event details are executed according to client wishes
• Increased event bookings by receiving glowing reviews from previous clients
• Managed digital multimedia accounts for venue
• Increased customer engagement through strategic social media placement
• Created content for social media pages
• Conducted venue tours for potential clients
• Collaborated with venue owner to create special events and promotions
• Supervised and managed events from start to finish
• Assisted with public relations by participating in community events, which helped to draw
in new business and patrons
• Delegated event tasks to staff members to maximize production during events
• Provided exceptional service to guests by immediately addressing needs and requests
• Hired, trained, and scheduled staff to maintain adequate coverage for successful operations
• Coordinated event timelines and provided updates to service teams & vendors
• Supervised and mentored serving staff
• Designed event floor plans to meet facility standards and specifications in order to
maximize event space for seamless movement during functions
• Coordinated weddings, social events, and corporate meetings throughout all banquet spaces
• Motivated staff to perform at peak efficiency and quality
• Resolved customer concerns with speed and knowledgeable support to achieve optimal
satisfaction and maintain long-term loyalty
• Developed unique events and special promotions to drive sales
• Successfully executed banquet event orders, event planning packets and diagrams to ensure every detail as discussed during the planning process is brought to life on the day of
• Responsible for the successful management and execution of over 75 weddings from
February 2017- May 2019
• Provided personalized service and hospitality to the wedding couple, their families, and
their guests
• Coordinated the ceremony rehearsal prior to the wedding and the execute dthe ceremony
with the officiant and musicians on the day of.
• Responsible for communication of client special requests to the banquet captain and
Director of Operations as needed
• Managed the private wedding parlor for the couple and bridal party
• Oversaw the vendor load ins, setup & tear down at the events, providing any additional
assistance as needed.
• Responsible for the safety of personal items placement, storage and return at the end of
events.
• Coordinated and oversaw the event timeline during the event to provide on schedule
execution of service teams & vendors
• Provided exceptional customer service to ensure client satisfaction as the primary contact
source for the event party.
• Responsible for vendor relations and served as point of contact for all vendors during events
•Trained and led banquet team to deliver outstanding serve to every customer
•Cultivated warm relationships with event guests and regular customers
• Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service
• Enforced event sobriety levels with guests to avoid overserving and immediately reporting concerns to management
• Comprehended BEO's fluently and executed event set up without assistance
• Increased beer and sprite sales via mobile delivery on the golf course
• Managed 'Snack Shop' located at the pool
• Bartended for large club events and tournaments
• Responsible for set up of banquet food stations and coordinated service to multiple dining areas
• Responsible for discreetly handling any problems that may arise during events
• Responsible for providing excellent service while serving food and beverage items
• Responsible for ensuring Bride, Groom and famllies were having an exceptional time
TIPS Certified- November 2016
TIPS Re-Certified- October 2021