Taylor Stroshine
Walnut Creek,CA
Summary
Hardworking, organized, reliable, loyal and extroverted accounts payable/receivable specialist. I focus on going above and beyond to support our small team. Over the years I have established close knit, reliable and trustworthy relationships with external vendors, and my co-workers. All while incorporating organized, precise attention to detail in my work. Trained in a variety of jobs and offer excellent mathematic, problem solving and people skills. Motivated to continue to learn and grow from all the knowledge I've gained in this position, and eager to move forward in a new direction. Open to any/all new avenues of work.
Overview
19
19
years of professional experience
Work History
Office Manager
Piedmont Piano Company
08.2023 - Current
- Implemented filing systems, improving document retrieval and storage efficiency.
- Oversaw inventory management, maintaining supply levels and vendor relationships.
- Managed office operations, ensuring efficient workflow and organization.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Developed office policies to enhance productivity and employee satisfaction.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Improved team morale and cohesion with regular team-building activities and open communication channels.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Reduced environmental impact by initiating recycling program and promoting paperless processes.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Hairstylist
Myself
03.2011 - 11.2025
- Coordinated busy schedule of weekly customer appointments and delivered exceptional service for consistent high satisfaction scores.
- Advised customers about current styling trends and optimal designs to flatter different faces.
- Connected closely with customers to deliver positive hairstyling and cutting experiences and build strong loyalty for repeat business.
- Taught customers about proper haircare and styling techniques to improve day-to-day satisfaction with cuts.
- Boosted salon's revenue by recommending, demonstrating and selling hair and skincare products to customers.
- Updated and maintained customer information records to detail beauty services provided and client preferences.
Accounts Payable and Receivable Specialist
Honda of El Cerrito
03.2012 - 04.2023
- Coded and entered invoice data to accurately track invoice status and payments rendered.
- Prepared supporting documentation for payments and submitted to senior staff for review.
- Entered invoices into company accounting software, processing as many as [Number] per month.
- Researched payment issues and outstanding checks.
- Followed up with vendors, managers and other employees to resolve open issues and discrepancies.
- Processed accounts payable forms, invoices and checks and performed various other bookkeeping functions.
- Coded and processed accurate invoices to obtain timely payments.
- Reviewed invoices for required backup documentation and payment approvals.
- Maintained vendor and contractor records and kept proper W9 documentation on file.
- Reviewed customer billing questions and coordinated required documentation to resolve issues.
- Investigated and resolved discrepancies during account reconciliation process.
- Maintained efficient office operations by offering skilled clerical support to senior team members.
- Coded transactions according to internal company system to avoid errors.
- Reviewed and verified journal entries, receipts and tax data to increase accuracy.
- Observed all local, state and federal requirements to reduce corporate risk.
- Reduced errors and variances with improved reconciliation processes.
- Processed daily invoices and payments to keep accounting records current.
- Updated tracking spreadsheets in [Software] to identify trends.
- Processed vendor invoices for timely payment, ensuring accuracy and compliance with company policies.
- Reconciled accounts payable statements, identifying discrepancies and resolving issues promptly.
Service Receptionist
Honda of El Cerrito
10.2006 - 11.2010
- Used clerical abilities to support needs of office staff and back up administrative assistance.
- Greeted guests promptly and consistently set professional tone with friendly assistance.
- Shared information about office hours, procedures and requirements to resolve walk-up and telephone questions.
- Accepted incoming mail and packages and routed to appropriate staff.
- Issued badges and logged incoming visitors to meet security standards.
- Answered incoming office calls over multi-line system and answered questions, took messages, or transferred to desired extensions.
- Followed established procedures to protect sensitive and confidential information from unauthorized release.
- Called customers and vendors to set up appointments and obtain information for senior staff.
- Gathered supplies and set up spaces to coordinate meetings and office events.
- Shipped out packages with postal service and special carriers based on size, destination and schedule requirements of each delivery.
- Picked up, organized and wiped down reception regularly to keep area professional and clean.
- Helped gather supplies and set up spaces to coordinate meetings and office events.
- Updated and managed digital and physical office records.
- Wrote and distributed professional, error-free correspondence such as internal memos, email responses and professional letters.
- Calculated and quoted rates for customers and documented choices in [Type] system.
- Completed enrollments for [Type] programs and helped coordinate onboarding.
- Managed incoming and outgoing mail and deliveries to support efficient office operations.
- Supported the work of office staff by providing skilled clerical assistance.
- Set up meeting spaces, organized supporting materials and secured services such as catering for longer conferences.
- Answered telephone calls to provide information, take messages and set up appointments.
- Resolved guest and staff issues independently by using strong organizational, conflict management and decision-making abilities.
- Stayed on top of the whereabouts of all staff members throughout the day.
- Greeted every visitor with friendly smile and immediate offer of knowledgeable assistance.
Education
Philosophy
Long Beach State University
Long Beach, CAundefined
Sacramento State University
Sacramento, CA, USAHigh School Diploma - undefined
Clayton Valley High
Clayton, CA, USA06.2004
Skills
- Invoice processing
- Vendor relationship management
- Data entry
- Reconciling accounts
- Generally accepted accounting principles
- Updating spreadsheets
- Transaction coding
- Account resolution
- Statement review
- Spreadsheets and journal entries
- Payment calculation
- Office management
- Vendor negotiation
- Document organization
- Customer service
- Appointment scheduling
- Administrative support
- Event coordination
- Client relationship building
- Quick learner
- Detail-orientated
- Schedule management
- Relationship building and management
- Advanced communication skills
- Highly motivated self-starter
Timeline
Office Manager
Piedmont Piano Company
08.2023 - Current
Accounts Payable and Receivable Specialist
Honda of El Cerrito
03.2012 - 04.2023
Hairstylist
Myself
03.2011 - 11.2025
Service Receptionist
Honda of El Cerrito
10.2006 - 11.2010
undefined
Sacramento State University
High School Diploma - undefined
Clayton Valley High
Philosophy
Long Beach State University