Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
7
7
years of professional experience
Work History
Assistant Project Manager
Lux Properties and Design LLC.
12.2022 - Current
Planned, monitored and analyzed project costs to meet financial goals.
Managed subcontractor relationships effectively to ensure quality workmanship within deadlines
Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
Medical Equipment Inspector
Technimark
04.2022 - Current
Inspected products before packaging to avoid shipping defective or damaged goods to customers.
Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
Packed, weighed and shipped items per customer specifications.
Operated tape machines, scales and label printers to package items correctly.
Food Server
Marino's American Eatery
01.2021 - 05.2024
Enhanced customer satisfaction by providing efficient and friendly food service.
Managed cash register accurately, ensuring proper handling of transactions and tips.
Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
Practiced good time management to deliver customers' prepared orders quickly and accurately.
Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Food Service Worker
Hoss's Steak and Sea House
06.2019 - 03.2020
Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Greeted customers at counter to fulfill requests and answer questions.
Promoted a positive work environment through effective communication with colleagues and supervisors.
Warehouse Loader
UPS
09.2017 - 03.2018
Increased on-time deliveries by efficiently loading trucks according to set schedules.
Consistently met performance targets for speed, accuracy, and quality within demanding deadline-driven situations.
Supported safety initiatives by adhering to company policies, procedures, and regulatory requirements.
Optimized workflow within the warehouse team by effectively prioritizing tasks based on urgency or importance during peak times or busy seasons.
Built safe and balanced loads for deliveries with no shifting or damages.
Education
No Degree - Healthcare
Westmoreland County Community College
Youngwood, PA
06.2026
Skills
Punctual and Reliable
Attention to Detail
Teamwork
Customer Service
Active Listening
Critical Thinking
Problem-solving abilities
Professional Attitude
Quick Learner
Timeline
Assistant Project Manager
Lux Properties and Design LLC.
12.2022 - Current
Medical Equipment Inspector
Technimark
04.2022 - Current
Food Server
Marino's American Eatery
01.2021 - 05.2024
Food Service Worker
Hoss's Steak and Sea House
06.2019 - 03.2020
Warehouse Loader
UPS
09.2017 - 03.2018
No Degree - Healthcare
Westmoreland County Community College
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