Summary
Overview
Work History
Education
Skills
Timeline
Generic
TAYLOR SULLIVAN

TAYLOR SULLIVAN

AZ

Summary

A motivated, dependable and innovative individual. 10+ years of experience working in diverse retail sales and customer service environments (including management and sole ownership). Maintaining excellent customer service skills and a proven record as a top sales performer! Dynamic property manager and business owner with a proven track record at WHITEWOLF GARDENS, excelling in tenant relations and financial reporting. Adept at implementing innovative marketing strategies and leading high-performing teams, driving significant customer satisfaction and operational efficiency. Committed to enhancing property value through strategic oversight and creative problem-solving.

Overview

12
12
years of professional experience

Work History

Property Manager/ Owner (Airbnb / Hipcamp)

WHITEWOLF GARDENS
12.2020 - 03.2025
  • Managed and oversaw operations, maintenance and administration of property.
  • Coordinated all maintenance and upkeep of the unit to promote timely turnovers between guest visits.
  • Managed overall guest relations, promoted tenant satisfaction, and conducted property tours.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Managed day-to-day activities involving guests, subcontractors, and property management.
  • Prepared detailed budgets and financial reports for property.
  • Supervised production of annual rent, operating expense, and real estate tax adjustments.

OWNER

PICASSA SUN LOUNGE Tanning Salon
06.2016 - 01.2019
  • Monitored competition in order to stay ahead of industry trends.
  • Created marketing strategies to increase clientele and expand the business.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed employee timecards on a weekly basis ensuring accuracy of hours worked.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Conducted regular meetings with staff members to discuss performance goals.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Multi Unit Manager

PALM BEACH TAN
02.2013 - 03.2016
  • Maintained nationwide, undefeated, top sales for three consecutive years across 760 locations.
  • Multi-unit managed and trained the company's strongest team, both in customer service and sales.
  • Developed and implemented strategies to improve financial performance, customer service, and operational efficiencies across multiple locations.
  • Motivated team members to reach individual and collective goals.
  • Reset store displays for special events and seasonal merchandise changes.
  • Recruited and trained new sales professionals to quickly build up high-performing team assets.

Education

High School Diploma -

The American Academy
Tucson, AZ

Real Estate Prep Course - Real Estate

The CE Shop
01-2025

Skills

  • Customer service
  • Lead Sales
  • Property Management
  • Business ownership
  • Business management
  • Tenant relations
  • Team leadership
  • Marketing strategies
  • Financial reporting
  • Property maintenance
  • Budget management
  • Inventory management
  • Cash handling
  • Creative problem solving
  • Staff training
  • Codes compliance

Timeline

Property Manager/ Owner (Airbnb / Hipcamp)

WHITEWOLF GARDENS
12.2020 - 03.2025

OWNER

PICASSA SUN LOUNGE Tanning Salon
06.2016 - 01.2019

Multi Unit Manager

PALM BEACH TAN
02.2013 - 03.2016

High School Diploma -

The American Academy

Real Estate Prep Course - Real Estate

The CE Shop

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