Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Taylor Sulpizii

Orlando,United States

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Leasing Consultant

Parkside Side
Orlando, FL
07.2022 - Current
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Tracked leads using CRM software and followed up with interested parties.
  • Contacted and followed up with tenants on renewal notices.
  • Detailed application requirements and answered questions from prospective tenants.
  • Conducted background checks on applicants.
  • Prepared lease paperwork and obtained signatures and first payments from new residents.
  • Checked rental eligibility by following company's verification process.

Shift Leader

Once Upon a Child
Orlando, FL
06.2018 - 05.2022
  • Handled escalated customer concerns and emergencies in absence of manager.
  • Trained new hires on products and services, best practices and protocols to reduce process gaps.
  • Delegated tasks to co workers and monitored activities and task completion.
  • Educated customers about offerings, promotions and pricing to boost sales.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit runs.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Consulted with customers regarding needs and addressed concerns.
  • Estimated bids on incoming clothing from customers.
  • Open and closed the store when needed.

Server Shift Leader

Brazas Enterprises
Orlando, FL
06.2018 - 04.2019
  • Maintained thorough knowledge of menu to describe dining options.
  • Managed tables throughout dining room to execute service at highest level.
  • Directed and assisted in general dining room cleaning and sanitation.
  • Managed opening and closing duties to facilitate restaurant operations.
  • Provided exceptional service to high volume of daily customers.
  • Interacted and engaged with patrons to promote friendly environment.
  • Used suggestive selling techniques to entice customers with more expensive or higher-margin items and add-ons.

Office Assistant

Millenium Realty Group
Orlando, FL
01.2016 - 04.2018
  • Answered phone calls and welcomed clients to the office.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Maintained business records by updating customer information.
  • Collected and coded various documents to prepare for filing, storage and processing.
  • Delivered messages and ran errands.
  • Assisted the Broker and agents with dropping off marketing flyers in their farm area.

Education

Associate of Science -

Valencia College
Orlando, FL
05.2021

High School Diploma -

Timber Creek High School
Orlando, FL

Skills

  • Community Policies
  • Lease Agreements
  • Relationship Building
  • Lease Renewals
  • Lease up experience
  • Great Customer service skills

Certification

  • Licensed Florida Notary

Timeline

Leasing Consultant

Parkside Side
07.2022 - Current

Shift Leader

Once Upon a Child
06.2018 - 05.2022

Server Shift Leader

Brazas Enterprises
06.2018 - 04.2019

Office Assistant

Millenium Realty Group
01.2016 - 04.2018

Associate of Science -

Valencia College

High School Diploma -

Timber Creek High School

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Taylor Sulpizii