Taylor Sweeney
Oakland,CA
Summary
Detail-oriented and solutions-driven administrative professional with 10+ years of experience supporting business operations, customer engagement, and team coordination across corporate and small business environments. Recognized for improving workflows, training team members, and ensuring operational compliance. Proficient in administrative systems, scheduling, customer support, and financial processes.
Overview
12
12
years of professional experience
Work History
Branch Operations Coordinator
Wells Fargo
02.2024 - Current
- Maintain daily & operational functions of the branch including, but not limited to, training & coaching, control tasks, atm servicing, scheduling & inventory, in coordination with Branch Manager & banking partners.
- Lead and supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience. Ensure timely completion, quality, and compliance in teller functions
- Escalate concerns and/or complaints, provide digital solutions, identify information & services to meet customers financial needs.
- Coach, motivate, and develop a diverse team of direct reports to achieve full potential and meet established business objectives
Administrative Assistant
Xingones Llc
01.2023 - 12.2023
- Oversaw clerical, HR, and financial administrative functions on a weekly basis
- Onboard new hires, process payroll, manage payroll taxes, and maintain HR records in compliance with California law.
- Built and maintained Point of Sale systems and coordinated internal communications.
- Managed vendor relations, invoicing, event coordination, scheduling, and inventory systems.
Bar Manager/ Lead Bartender
Bar Shiru
01.2020 - 02.2023
- Complete specialized tasks, including but not limited to, Basic accounting, Inventory &Point of Sale management, Ordering, Scheduling, Brand partnerships & engagement.
- Managing budgets, monitoring costs, and maximizing revenue through effective inventory control, drink pricing, and promotional activities.
- Ensuring adherence to all relevant regulations, including alcohol service laws, health and safety standards, and licensing requirements.
- Establish bar program through leading ongoing research & development, inventing specialty cocktails, expanding training materials, integrate and operationalize new menus.
- Oversee all aspects of sourcing liquor, produce & necessary materials for continued production. Planning and executing special events and promotions to increase revenue and foot traffic.
Store Manager
Subrosa Coffee
05.2018 - 01.2020
- Hiring, training, scheduling, and supervising baristas and other staff. Addressing performance issues and fostering a positive work environment.
- Ensuring smooth daily operations, including opening and closing procedures, managing inventory, and maintaining a clean and organized space.
- Managing budgets, tracking expenses, handling cash and daily sales reports.
- Overseeing ordering and maintaining adequate stock levels, ingredients, and supplies.
- Ensuring compliance with health and safety regulations, as well as company policies.
Shift Supervisor
Starbucks Coffee Company
10.2013 - 05.2016
- Directing the activities of baristas and other staff during their shift, including assigning tasks, delegating responsibilities.
- Opening and closing the store, managing inventory, handling cash, and ensuring the store is clean and well-stocked
- Assisting with new partner training, providing feedback and coaching.
- Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling, safety, and security.
Education
Academy of Art University
San Francisco, CA01.2013
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Los Angeles Center for Enriched Studies
LA, CA01.2010
Skills
Office Administration & Operations, Customer Relations, Training & Onboarding, Scheduling & Calendar Management, Invoicing & Payroll Processing, Project & Inventory Management, Regulatory Compliance & Risk Mitigation, Digital Tools: Microsoft Office, Google Workspace, Slack, POS Systems
Timeline
Branch Operations Coordinator
Wells Fargo
02.2024 - Current
Administrative Assistant
Xingones Llc
01.2023 - 12.2023
Bar Manager/ Lead Bartender
Bar Shiru
01.2020 - 02.2023
Store Manager
Subrosa Coffee
05.2018 - 01.2020
Shift Supervisor
Starbucks Coffee Company
10.2013 - 05.2016
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Los Angeles Center for Enriched Studies
Academy of Art University
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