Taylor-Symone Miller
Ladson,SC
Summary
Organized, compassionate, and goal-driven professional with over 5 years of experience in leadership, youth supervision, and administrative support. Proven ability to manage schedules, resolve conflicts, and build strong relationships with both children and families. Energetic communicator and fast-paced multitasker with a passion for creating safe, engaging environments for children to grow. Excels in coordinating people, solving problems, and leading daily program operations with a calm and supportive presence.
Overview
2020
2020
years of professional experience
Work History
After-School Program Assistant
Bright Minds Enrichment Academy
2023 - 2025
- Managed daily after-school operations for up to 40 students ages 5-12, ensuring a safe, structured, and fun environment.
- Led a team of 3 staff; created daily activity schedules, supervised homework time, crafts, games, and snack routines.
- Communicated regularly with parents regarding behavior, scheduling, and student progress.
- Trained staff on emergency protocols and de-escalation strategies.
- Maintained attendance records, incident reports, and supply inventory.
- Promoted a positive learning environment by fostering collaboration and teamwork among students.
Lead Hiring Recruiter
Delta Airlines
01.2021 - 2023
- Conducted hiring strategy and recruitment for multiple U.S. airport locations.
- Led interviews and hiring events across East and West Coast hubs.
- Collaborated with managers to evaluate and meet staffing needs.
- Analyzed 30-100 roles daily to match talent with job requirements.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
Insurance Agent
Allstate
01.2019 - 01.2020
- Sold policies, educated clients on risk coverage, and maintained account growth.
- Met sales goals by onboarding 15+ new customers monthly.
- Built strong client relationships through trust and education.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
Security Officer
Sea Island Resort
01.2018 - 01.2020
- Protected staff, visitors, and assets across luxury property.
- Conducted patrols, wrote reports, and resolved incidents calmly and professionally.
- Provided customer service and security presence during high-traffic guest events.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
Bachelor of Science - Criminal Justice, Minor in Psychology
College of Coastal Georgia
01.2023
High School Diploma - undefined
Hiram High School
01.2015
Skills
- Youth Supervision & Engagement - Scheduling & Team Leadership - Conflict Resolution & Behavior Management
- Microsoft Office (Word, Excel, PowerPoint) - Administrative Support - Communication & Parent Relations
- Hiring, Onboarding, Staff Training - Safety & Emergency Preparedness
Timeline
Lead Hiring Recruiter
Delta Airlines
01.2021 - 2023
Insurance Agent
Allstate
01.2019 - 01.2020
Security Officer
Sea Island Resort
01.2018 - 01.2020
High School Diploma - undefined
Hiram High School
After-School Program Assistant
Bright Minds Enrichment Academy
2023 - 2025
Bachelor of Science - Criminal Justice, Minor in Psychology
College of Coastal Georgia
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