Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Hahn

Wildomar,CA

Summary

Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in both back and front office, customer service and inner-office operations.

Overview

7
7
years of professional experience

Work History

Front Office Assistant

United Medical Fitness
Temecula
05.2022 - 11.2022
  • Answered incoming calls, responded to voicemails and transferred calls as needed.
  • Processed payments from customers using cash, credit cards or checks.
  • Scheduled appointments for clients and staff members.
  • Preformed basic vital signs including weight, blood pressure and temperature for each patient on provider days.
  • Provided administrative support to management team when needed.
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Greeted customers and provided assistance with inquiries.
  • Answered office phone and emails to schedule appointments, answer questions and document information.
  • Collected copays and account balance payments and updated account records.
  • Assisted with the preparation of daily bank deposits.
  • Maintained accurate financial records and assisted in preparing monthly reports.
  • Monitored customer accounts for overdue payments or discrepancies.

Office Administrative Assistant

Corcoran Global Living
Temecula, CA
06.2021 - 05.2022
  • Performed administrative duties such as photocopying, faxing documents and mailing packages.
  • Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
  • Responded promptly to customer inquiries via email or phone.
  • Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Sorted mail daily for distribution.
  • Directed clients and guests to correct departments, rooms, and staff members.
  • Assisted with commission disbursements for each agent and deposited checks each day.
  • Updated contact lists regularly with current employee information.

Medical Assistant

Temecula Valley OB/GYN
Murrieta, CA
08.2018 - 06.2021
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Collected samples from patients for laboratory testing purposes.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Educated patients about medications, procedures and physician's instructions.
  • Provided assistance to medical staff in performing minor surgical procedures.

Medical Assistant/Medical Scribe

Anita Jackson MD
Temecula, CA
02.2018 - 08.2018
  • Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
  • Followed clinicians throughout shift in high-volume, busy environments.
  • Demonstrated proficiency in use of software programs utilized within healthcare setting.
  • Used NexGen medical record software every day and developed advanced skills.
  • Scanned documents such as x-rays and laboratory results into the patient's electronic chart.
  • Processed prescription refill requests according to protocol.
  • Used EHR system to manage patient records, always maintaining patient confidentiality according to HIPAA standards.
  • Evaluated charts, documents and orders and made timely corrections.
  • Interpreted medical terminology and pharmacological information to translate information into coding system.
  • Assisted physicians in patient care by transcribing and entering orders into the Electronic Medical Record system.

Medical Assistant/Medical Scribe

Temecula Valley Family Physicians
Temecula, CA
05.2017 - 02.2018
  • Documented notes during patient visits.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Scheduled appointments for patients via phone and in person.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or nurse practitioner.
  • Conducted EKGs, spirometry testing, ear lavage and other diagnostic tests as requested by the physician.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Assessed, documented and monitored vital signs for patients prior to each visit.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.

Medical Front Office Receptionist

Rancho Physical Therapy
Murrieta, CA
03.2017 - 08.2017
  • Monitored waiting room activity ensuring that all patients were attended to in a timely fashion.
  • Verified patient demographic information at time of check-in and check-out.
  • Assisted with scheduling appointments, verifying insurance coverage, collecting co-payments, and updating patient information in the electronic medical records system.
  • Greeted patients and visitors in a friendly and professional manner.
  • Processed payments for services rendered using cash register or point-of-sale system.
  • Provided excellent customer service through courteous interactions with patients and families.
  • Maintained filing systems for patient paperwork including insurance forms, lab results, referral letters.
  • Prepared charts for new patients prior to their appointment.
  • Took messages from patients and promptly relayed to appropriate staff.

Medical Receptionist

Little Sprouts Therapy Center
Temecula, CA
02.2016 - 03.2017
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Checked patients in and out for appointments and collected co-payments.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Greeted and checked in patients, updating patient information in computer system.
  • Verified insurance coverage for appointments and requested additional visits as necessary.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Straightened up waiting room to maintain neat and organized space.

Education

Medical Assistant Certificate -

Efficient Care
Temecula, CA
08-2017

High School Diploma -

Temecula Valley High School
Temecula, CA
05-2011

Some College (No Degree) - General Education

Mt San Jacinto College
San Jacinto, CA

Skills

  • Data Entry
  • Medical Terminology
  • Calm under pressure
  • Team player
  • Problem-Solving Skills
  • Time Management
  • Administrative Skills
  • Medical Charting
  • Appointment Scheduling
  • HIPAA Guidelines
  • Office Administration
  • Electronic Medical Records
  • Medical Records Management
  • Telephone Etiquette
  • Workflow Optimization

Timeline

Front Office Assistant

United Medical Fitness
05.2022 - 11.2022

Office Administrative Assistant

Corcoran Global Living
06.2021 - 05.2022

Medical Assistant

Temecula Valley OB/GYN
08.2018 - 06.2021

Medical Assistant/Medical Scribe

Anita Jackson MD
02.2018 - 08.2018

Medical Assistant/Medical Scribe

Temecula Valley Family Physicians
05.2017 - 02.2018

Medical Front Office Receptionist

Rancho Physical Therapy
03.2017 - 08.2017

Medical Receptionist

Little Sprouts Therapy Center
02.2016 - 03.2017

Medical Assistant Certificate -

Efficient Care

High School Diploma -

Temecula Valley High School

Some College (No Degree) - General Education

Mt San Jacinto College

Similar Profiles

CREATE PROFILE
Taylor Hahn