Summary
Overview
Work History
Education
Skills
References
Timeline
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Taylor Thigpen

Carriere,Mississippi

Summary

Results-driven professional with solid foundation in business management. Known for effectively leading teams and driving operational improvements to achieve business objectives. Emphasizes team collaboration and adaptability to changing business needs. Skilled in strategic planning and project management, with reliable and flexible approach.

Overview

9
9
years of professional experience

Work History

BUSINESS MANAGER

Dillards
08.2020 - 11.2024
  • Created monthly reports for principles to give snapshots of working capital and cash flow
  • Interpreted, communicated and implemented company policies and procedures to employees
  • Requested approvals for departmental supply and equipment purchases, invoices and reimbursements
  • Directed and coordinated activities of businesses or departments concerned with production, pricing, sales, or distribution of products
  • Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
  • Increased overall team productivity by fostering a positive work environment and providing effective leadership.

WAITRESS

Ryans
11.2016 - 05.2020
  • Prepared tables for guests by setting out linens and silverware
  • Served food and drinks, removing dirty dishes and refilling glasses to enhance dining experience
  • Greeted and escorted guests to tables, fostering warm welcome
  • Partnered with hostess and other FOH staff, facilitating seamless dining service during peak periods

ASSISTANT MANAGER

Factory connection
06.2015 - 02.2017
  • Resolved customer complaints and handled refunds and returns to promote satisfaction
  • Tracked store inventories and replenished products according to demand
  • Interviewed potential job candidates and made hiring recommendations to general manager
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

HIGH SCHOOL DIPLOMA -

Pearl river central high school
Carriere, MS
05.2009

Skills

  • Data Collection
  • Vendor Engagement
  • Customer Relations
  • Safety Procedures
  • Verbal And Written Communication
  • Customer service
  • Employee management
  • Documentation and reporting
  • Decision-making
  • Sales and marketing
  • Team building and leadership
  • Employee scheduling

References

References available upon request

Timeline

BUSINESS MANAGER

Dillards
08.2020 - 11.2024

WAITRESS

Ryans
11.2016 - 05.2020

ASSISTANT MANAGER

Factory connection
06.2015 - 02.2017

HIGH SCHOOL DIPLOMA -

Pearl river central high school

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Taylor Thigpen