TAYLOR THOMAS
Red Oak,Tx
Summary
Aiming to leverage my abilities to successfully fill the vacancy at your company.
Focused student with knowledge of customer service, data entry and records management. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as detail-oriented by my peers, I can be relied upon to help your company achieve its goals. Hard worker experienced in problem-solving, service and time management. Aiming to leverage my abilities to successfully fill role at your company.
Overview
7
7
years of professional experience
Work History
Receptionist
Brook Hollow Golf Club
05.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Receptionist
Comfort Suites
02.2021 - 12.2022
- Maintained detailed and accurate records of visitor requests and of calls received
- Photocopied or mimeographed various materials, collating and distributing as required
- Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches
- Documented and communicated actions and continuing needs to support continuity among work teams
- Processed incoming and outgoing documents via electronic methods and systems
- Used proper telephone etiquette, answered calls and caller questions and transferred to proper extensions
- Handled frequent work process interruptions with flexibility and poise
- Delivered accurate phone messages to personnel with legibly written call-back numbers and names
Sales Representative
Cellular World
05.2020 - 02.2021
- Adapted to and remained flexible in changing, fast-paced work environment
- Worked with management teams to develop annual sales plans, goals and targets
- Developed and maintained strong customer relationships and networks within designated sales territory
- Remained current on relevant product and industry information to provide up-to-date catalogs and services
- Attended scheduled training sessions, department meetings and company events to build expertise and promote company image
- Developed strong relationships with clients to grow business networks
Hostess
Applebee's
02.2018 - 03.2020
- Prepared cash receipts after close, facilitating bank deposits
- Communicated with patrons to record reservation data into company management system
- Managed telephone and internet take-out orders and coordinated hand-off for delivery orders with third-party drivers
- Adhered to sanitation and safety control policies to protect establishment and patrons
Education
Associate In Applied Science (A.A.S.) - Human Resources Management
El centro College
Dallas, Tx12.2024
High School Diploma -
Red Oak High School
Red, Tx01.2016
Skills
- Adaptability
- Call center operations
- Scheduling and calendar
- Management
- Organizational behavior
- Document Control
- Telephone Skills
- Staff Management
- Business Operations Understanding
- Database Administration
- Meeting Preparation
- Business Administration
- Customer and Client Relations
- Mail Handling
- Office Administration
- Records Preparation
Awards
Limited lines insurance license
Timeline
Receptionist
Brook Hollow Golf Club
05.2023 - Current
Receptionist
Comfort Suites
02.2021 - 12.2022
Sales Representative
Cellular World
05.2020 - 02.2021
Hostess
Applebee's
02.2018 - 03.2020
Associate In Applied Science (A.A.S.) - Human Resources Management
El centro College
High School Diploma -
Red Oak High School
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