Taylor Thomas
Alabaster,AL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shift Manager
Wendys Restaurant
Calera, Alabama
03.2025 - Current
- Open Restaurant as well as ensure monetary duties were completed from prior shift
- Ensure food quality as well as food safety standards
- Engage and create relationships with customers to guarantee experience satisfaction
- Inventory Counts
- Money handling
- Train new employees on company policies, procedures, and job responsibilities.
Daycare Manager
Good Dog Bar & Park (Pawms)
Birmingham, Alabama
04.2022 - 07.2023
- Supervised 20-50 dogs during daycare hours
- Managed and trained team members on correct protocol for pet and owner safety
- Served beverages during park hours
- Maintaining a clean and safe environment for all pets
Back of House Director
Chick-fil-A
Alabaster, Alabama
03.2020 - 05.2022
- Ensure all food safety requirements are above standard
- Direct 23 employees to positioning charts, daily tasks, and weekly schedules
- Created daily, weekly, and monthly cleaning tasks
- Training leaders and employees
- Cash handling and safe deposits
- Inventory
Team Member
Chic-Fil-A
Alabaster, AL
03.2015 - 08.2019
- Interacting with customers while order taking, and on “hospitality”
- Ensuring orders are correct start to finish
- Followed safety guidelines while operating machinery or stocking shelves.
- Complete transactions efficiently and accurately
- Uphold the “Core 4” : Culture, character, excellence, and growth
- Executed 2nd mile service
Education
Bachelor of Science - Interdisciplinary Studies
University of West Alabama
Livingston, AL05-2025
Associate of Arts - General Studies
Jefferson State Community College
Birmingham, AL05-2022
Certification
- Serv Safe Certified
Accomplishments
- Alpha Omicron Pi Alumni
- Jacksonville State University Cheerleader
Timeline
Shift Manager
Wendys Restaurant
03.2025 - Current
Daycare Manager
Good Dog Bar & Park (Pawms)
04.2022 - 07.2023
Back of House Director
Chick-fil-A
03.2020 - 05.2022
Team Member
Chic-Fil-A
03.2015 - 08.2019
Bachelor of Science - Interdisciplinary Studies
University of West Alabama
Associate of Arts - General Studies
Jefferson State Community College