Experienced purchasing manager with a proven track record of improving procurement processes and building strong supplier relationships. Skilled in negotiating favorable terms, optimizing inventory systems, and streamlining operational procedures. Committed to promoting team collaboration and achieving impactful results in a fast-paced environment. Recognized for reliability, analytical skills, and exceptional organizational abilities.
Overview
13
13
years of professional experience
Work History
Purchasing Manager & Warranty Coordinator
Parobek Plumbing and Air Conditioning
07.2023 - Current
Managed the end-to-end migration of the company’s inventory management system, including data transfer, training, and process optimization
Developed and implemented procurement strategies to optimize cost, quality, and supplier performance
Managed sourcing, negotiation, and purchasing of materials, supplies, and services
Built and maintained strong relationships with vendors and suppliers to ensure reliability and favorable terms
Analyzed market trends and pricing data to forecast demand and reduce purchasing costs
Oversaw inventory levels and coordinated with warehouse and production teams to maintain optimal stock
Evaluated supplier performance based on quality, delivery time, and service, initiating corrective actions when needed
Collaborated with finance and operations teams to align purchasing activities with company goals and budgets
Created purchase orders, tracked deliveries, and resolved order discrepancies or delays
Ensured compliance with internal policies and industry regulations throughout the procurement process
Led and trained procurement team members, fostering a culture of accountability and continuous improvement
Managed and processed warranty claims in compliance with manufacturer and company policies
Communicated with vendors, customers, and service technicians to gather required documentation and resolve warranty claims
Verified coverage eligibility, parts availability, and repair timelines
Tracked open claims and ensured timely submission, follow-up, and resolution
Maintained accurate records of all warranty claims, parts returns, and reimbursement statuses
Coordinated with service and repair teams to ensure proper documentation and diagnosis for claim approval
Analyzed claim trends and identified recurring issues to improve product quality and service processes
Provided support to customers regarding warranty terms, coverage, and claim status
Collaborated with accounting and inventory teams to reconcile payments and returns
Trained staff on warranty procedures and system usage to ensure consistent claim processing
Collections Analyst at Del-Air Heating, Air Conditioning, Plumbing and ElectricalCollections Analyst at Del-Air Heating, Air Conditioning, Plumbing and Electrical