Taylor Thorniley
Hensonville,United States
Summary
Self-directed housekeeping attendant offering many years experience cleaning and setting up guest rooms in top tier hotels. Performs general cleaning tasks, responds to guest inquiries and maintains public areas. Flexible and fit individual comfortable lifting 50 pounds and operating job-related cleaning equipment.
Overview
19
19
years of professional experience
Work History
Housekeeping Room Attendant
Escape Hospitality
07.2022 - Current
- Removed bed sheets and towels from rooms.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all surfaces, wiped down cabinets, and swept and mopped floors
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
- Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
Housecleaner
Self employed
11.2005 - Current
- Attention to detail, organized, listens to the needs of clients
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
Babysitting
Self employed
11.2005 - Current
- Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
- Adapted to various family dynamics and preferences, ensuring a seamless babysitting experience tailored to each individual household''s needs.
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
Nanny
Self employed
10.2018 - 12.2020
- Caring for an infant toddler, listening to the needs of the parents and the child, following a schedule for the child, keeping notes detailing times tasks were performed
Office Assistant
Insurance Claim's Adjuster
09.2017 - 03.2019
- Researching information, proof reading, producing expense reports
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and scheduling appointments.
- Expedited document processing with accurate data entry and timely filing.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Assisted in preparation of reports and presentations, which contributed to informed decision-making processes.
Education
Advanced Certificate in TESOL -
Canadian Institute of English
Danbury, Connecticut04.2018
High School -
Windham Ashland Jewett CS
Windham, NY07.2007
College -
Columbia Greene Community College
Hudson, NY05.2007
Skills
- Guest relations
- Customer service-focused
- Excellent Communication
- Flexible and Adaptable
- Critical Thinking
- Planning and Coordination
- Multitasking Abilities
- Written Communication
- Office Software Proficiency
Hobbies and Interests
- Photography
- Art
- Outdoors
- Landscaping
- Reading
- Volunteering
- DIY projects
Photography, drawing, reading, hiking, crafts
I come from a very creative family so doing anything that uses my imagination and skill is always satisfying for me. I like to continually expand my knowledge in my areas of interest.
Timeline
Housekeeping Room Attendant
Escape Hospitality
07.2022 - Current
Nanny
Self employed
10.2018 - 12.2020
Office Assistant
Insurance Claim's Adjuster
09.2017 - 03.2019
Housecleaner
Self employed
11.2005 - Current
Babysitting
Self employed
11.2005 - Current
Advanced Certificate in TESOL -
Canadian Institute of English
High School -
Windham Ashland Jewett CS
College -
Columbia Greene Community College
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