Taylor Toney
Lawrenceville,GA
Summary
Experienced with managing multi-regional operations and leading teams to achieve organizational goals. Utilizes strategic planning and leadership to drive performance and operational improvements. Track record of fostering effective team collaboration and delivering consistent results.
Overview
11
11
years of professional experience
Work History
Regional Manager
O2B Kids
10.2023 - Current
- Managed daily operations across multiple regional centers to ensure quality and consistency in service delivery.
- Established and maintained operational standards for 8 locations.
- Developed and implemented strategic plans to enhance program offerings and improve customer satisfaction.
- Oversaw staff training programs, fostering professional growth and enhancing team performance.
- Increased regional revenue by over 50%.
- Led cross-functional meetings to coordinate efforts between departments, ensuring alignment on strategic priorities.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
Director
Childcare Network
10.2022 - 10.2023
- Oversaw hiring, training and supervision of over 15 direct reports
- Toured up to 19 potential families weekly
- Grew enrollment by over 100% in under 5 months.
- Managed program paperwork and records to comply with state requirements.
- Adhered to budgetary guidelines to set financial goals and maintain school profitability.
Operations Manager
CHRT
01.2021 - 06.2022
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Increased profit by streamlining operations.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Evaluated training effectiveness using feedback mechanisms, refining materials based on participant responses.
Paraprofessional
Gwinnett County Public Schools
03.2019 - 02.2021
- Collaborated with parents and guardians to increase support and provide best learning environment.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw up to 10 students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Developed and implemented strategies to improve student engagement.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
Co-Director
Discovery Point Child
07.2017 - 07.2019
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
- Conducted research on emerging perspectives in childhood education to improve upon school policies and curriculum.
- Resolved conflicts and administered corrective action to foster positive experience for children and staff.
- Recruited new students for admission through marketing and events.
District Manager
Early Minds Academy
01.2015 - 07.2017
- Supervised 6 locations to enforce high-quality standards of operation.
- Increased enrollment by 50% over all locations.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
- Developed program to promote new managers from within, building and maintaining cohesive leadership structure.
- Developed relationships with community organizations to provide additional resources and services to families.
Education
Bachelor of Science - Early Childhood Education
Georgia Southern University
Statesboro, GaSkills
- Analytical, Strategic, and Critical Thinking Skills
- Project and People Management
- Marketing and Communications
- Complex Problem-Solving
- Detailed Records and Reporting
- Financial Management
- Operational Efficiency
- Staff training and development
- Strategic planning
- Compliance management
- Cross-functional team coordination
Timeline
Regional Manager
O2B Kids
10.2023 - Current
Director
Childcare Network
10.2022 - 10.2023
Operations Manager
CHRT
01.2021 - 06.2022
Paraprofessional
Gwinnett County Public Schools
03.2019 - 02.2021
Co-Director
Discovery Point Child
07.2017 - 07.2019
District Manager
Early Minds Academy
01.2015 - 07.2017
Bachelor of Science - Early Childhood Education
Georgia Southern University