Taylor Torro
Summary
Dynamic Operations Manager with a proven track record in the CPG and apparel spaces, excelling in supply chain optimization. Skilled in data analysis and process improvement, driving cost reductions and enhancing client satisfaction through effective communication. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management and resource allocation. Dependable and known for enhancing operational performance.
Overview
8
8
years of professional experience
Work History
Operations Manager
Bravo CPG
07.2023 - Current
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced client satisfaction by establishing clear communication channels and addressing concerns promptly.
- Fostered strong, effective communication with clients and supply chain partners, minimizing miscommunications and preventing missed deadlines
- Analyzed and reported on key performance metrics to senior management.
- Optimized product COGS through detailed analysis, identifying cost-saving opportunities that improved margins.
- Managed end-to-end sourcing projects for manufacturing partners, 3PLs, logistics providers, and product components, improving supply chain reliability and reducing costs.
- Oversaw wholesale order fulfillment for retail partners, developing a system that optimized efficiency and maintained a high on-time, in-full (OTIF) rate.
- Efficiently coordinated domestic and international logistics, ensuring seamless shipments and timely delivery.
Operations Associate
Bravo CPG
11.2021 - 07.2023
- Oversaw daily operations, ensuring timely completion of tasks and adherence to client policies and procedures.
- Trained and mentored new client team members, ensuring seamless knowledge transfer and fostering professional growth opportunities.
- Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
- Coordinated shipping and receiving procedures for goods and materials.
- Resolved client issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations.
- Improved operational efficiency by implementing new processes and streamlining existing workflows.
- Collaborated with cross-functional teams to achieve project goals and meet deadlines.
- Managed inventory levels for optimal product availability and reduced waste.
- Cultivated positive relationships with vendors to secure favorable terms and improve supply chain reliability.
- Coordinated with cross-functional teams to ensure seamless execution of operational plans, enhancing overall project outcomes.
- Reduced operational costs, negotiating better rates with suppliers.
- Optimized supply chain logistics, ensuring timely delivery of products to client warehouses.
- Volunteered to help with special projects of varying degrees of complexity.
Production Manager
FPS Apparel
12.2020 - 08.2021
- Oversaw all facets of the production operations, including sourcing new fabrics and materials, negotiating costs, identifying latest trends and planning workflow for projects, ensuring cost-efficiency, profitability, and timely completion.
- Grew production efficiency from 60% to 85% by devising and implementing robust workflows, creating communication files on best practices for solved production issues.
- Successfully led and completed apparel production projects for numerous major brands on time and under budget.
Production Assistant
FPS Apparel
07.2020 - 12.2020
- Delivered proactive support by managing production line operations, ensuring optimal process flow and timely completion of projects. Coordinated purchase orders with vendors, both domestically and overseas.
- Optimized inventory and record management by creating an inventory system for all products, including a file network of all vendor information.
- Successfully managed online Shopify store.
Production Coordinator
New York & Company
08.2018 - 05.2020
- Facilitated communication between merchandising, production, marketing, and design teams to meet departmental goals.
- Negotiated fabric and manufacturing costs with overseas vendors.
- Reacted quickly to changing tariffs and material costs ensuring accurate reporting.
- Advised creative solutions for product details in fit meetings to decrease garment costs without sacrificing quality.
Planning & Merchandising Assistant
Lord & Taylor
08.2017 - 08.2018
- Allocated product to store locations according to sales trends and seasonal needs. Utilized weekly sales reports to execute markdowns and promotional price changes.
- Ensure accurate display of Women's Contemporary Sportswear products on the company’s website
Education
Bachelor of Science - Communication Studies, Fashion & Textiles
State University of New York (SUNY), Oneonta
Oneonta, NY05-2017
Skills
- Inventory management
- Supply chain optimization & management
- Vendor sourcing & negotiation
- Cost analysis & reduction
- Logistics coordination
- Data analysis
- Process & Workflow optimization
- Project management
- Operations management
- Google Workspace & MS Office Suite
- Shopify, SOS Inventory, Finale, Katana, Cin7
Timeline
Operations Manager
Bravo CPG
07.2023 - Current
Operations Associate
Bravo CPG
11.2021 - 07.2023
Production Manager
FPS Apparel
12.2020 - 08.2021
Production Assistant
FPS Apparel
07.2020 - 12.2020
Production Coordinator
New York & Company
08.2018 - 05.2020
Planning & Merchandising Assistant
Lord & Taylor
08.2017 - 08.2018
Bachelor of Science - Communication Studies, Fashion & Textiles
State University of New York (SUNY), Oneonta
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