Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Taylor Tringali

Summary

Organized and detail-oriented professional with a strong background in client coordination, office administration, and team leadership within the healthcare, veterinary, and retail sectors. Expertise in EMR systems, calendar management, payment processing, and delivering exceptional customer service enhances operational efficiency and client satisfaction. Proficient in Microsoft Office, Google Suite, Salesforce, and POS systems, demonstrating a proven ability to manage multiple priorities effectively in fast-paced environments. Committed to fostering collaborative team dynamics while driving organizational success through strategic planning and execution.

Overview

5
5
years of professional experience

Work History

Talent Manager

Robert Half
12.2024 - Current
  • Sourced & recruited candidates for contract, contract-to-hire, and permanent opportunities aligned with client needs.
  • Conducted interviews to assess experience, skills, goals, and cultural fit.
  • Provided clients with current market data and talent insights to support informed hiring decisions.
  • Promoted Robert Half's staffing solutions and service offerings to encourage continued and expanded business partnerships.
  • Stayed updated on hiring trends, salary benchmarks, and industry movements in the assigned market.
  • Facilitated onboarding processes, including background checks, documentation, and start coordination.
  • Managed candidate submissions, feedback, and hiring process tracking.
  • Built & maintained strong relationships with active and passive job seekers.
  • Delivered interview coaching, résumé advice, and career guidance to candidates.
  • Maintained regular communication with placed candidates to ensure satisfaction and retention.

Office Manager

Therapydia
08.2024 - 09.2024
  • Oversaw daily front office operations for a busy physical therapy clinic, ensuring efficient patient flow and high-quality service.
  • Scheduled patient appointments and managed calendars for multiple providers.
  • Verified insurance benefits, obtained authorizations, and communicated coverage details to patients.
  • Collected copays, processed payments, and coordinated with the billing department to ensure accurate invoicing.
  • Maintained & updated patient records in the EMR system, ensuring HIPAA compliance.
  • Acted as the primary liaison between patients, therapists, and insurance companies to resolve administrative and billing issues.
  • Tracked key performance indicators—including cancellations, no-shows, and patient retention—to support clinic performance.

Patient Coordinator

LuminaSkin
08.2023 - 02.2024
  • Served as the primary liaison between clients and medical staff, ensuring a seamless and personalized experience from consultation through follow-up care.
  • Created a welcoming and professional reception environment to support exceptional client experiences.
  • Managed front desk operations, including appointment scheduling, patient intake, chart updates, and provider calendar adjustments.
  • Educated patients on treatments, procedures, and post-care instructions to support informed decision-making.
  • Collaborated with medical staff to prepare treatment rooms and ensure clients were prepped for procedures.
  • Handled register operations, processing payments and managing patient accounts.
  • Supported inventory management by monitoring stock levels and restocking supplies as needed.

Shift Supervisor

Starbucks
06.2021 - 08.2023
  • Led & motivated a team in a high-volume, fast-paced environment, ensuring exceptional customer service and consistent brand standards.
  • Oversaw daily store operations, including opening/closing procedures, cash handling, and register reconciliations.
  • Trained & coached new and existing team members to improve performance, product knowledge, and customer engagement.
  • Monitored product quality, beverage preparation standards, and store cleanliness to meet company and health regulations.
  • Managed inventory levels by conducting regular stock checks and placing orders accordingly.
  • Addressed & resolved customer concerns promptly and professionally, fostering loyalty and repeat business.
  • Analyzed daily operations and team performance metrics to optimize efficiency and service quality.

Client Services Coordinator

Banfield Pet Hospital
06.2020 - 06.2021
  • Served as the primary client contact, delivering a welcoming and compassionate experience from check-in to check-out.
  • Scheduled & confirmed veterinary appointments, coordinating multiple providers' calendars to maintain efficient workflow.
  • Processed client payments, managed cash/card transactions, and maintained accurate financial records.
  • Relayed care instructions and treatment updates between clients and veterinarians to ensure clear communication.
  • Tracked & restocked front desk and retail inventory to support daily operations.
  • Resolved client concerns promptly to reinforce trust and encourage repeat visits.
  • Applied strong organizational and multitasking skills to manage competing priorities in a fast-paced environment.

Education

Bachelor's Degree - Communication Studies

San Francisco State University
San Francisco
05-2024

Associate's Degree - Communication Studies

College of San Mateo
San Mateo, CA
05-2022

Licensed Cosmetologist -

California State Board of Barbering And Cosmetology
San Mateo, CA
06-2018

Skills

  • Microsoft Office Suite (Word, Excel, Outlook), Google Suite (Docs, Sheets, Gmail)
  • Zoom, Microsoft Teams, Salesforce, POS Systems, EMR Systems (Zenoti), Canva
  • Office Administration, Calendar Management, Cash Handling & Register Operations
  • Insurance Verification & Authorizations, Inventory Management
  • Marketing, Product Awareness, Brand Awareness

Interests

  • Baking & Pastry
  • Drawing & Painting
  • Dancing

Timeline

Talent Manager

Robert Half
12.2024 - Current

Office Manager

Therapydia
08.2024 - 09.2024

Patient Coordinator

LuminaSkin
08.2023 - 02.2024

Shift Supervisor

Starbucks
06.2021 - 08.2023

Client Services Coordinator

Banfield Pet Hospital
06.2020 - 06.2021

Bachelor's Degree - Communication Studies

San Francisco State University

Associate's Degree - Communication Studies

College of San Mateo

Licensed Cosmetologist -

California State Board of Barbering And Cosmetology

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