Taylor Tripp
Lansing,MI
Summary
Strategic Sales Professional with three years of experience. Committed to maintaining relationships with clients and retaining accounts to increase profit channels. Proven leader with skill in multitasking and managing customer accounts for enhancing product sales and increasing productivity through effective networking and sales. Eager team builder with fantastic leveraging and persuasion skills.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Sales Professional
Liberty Mutual
Troy, MI
04.2019 - Current
- Maintained consistent sales by developing and deepening positive customer connections.
- Applied prospecting expertise to generate and pursue leads, setting up appointments and site visits to maintain budding relationships.
- Drove team revenue totals by bringing in top sales numbers.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
Operations Assistant
TTC Contarcting
East Lansing, MI
02.2018 - 01.2020
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Maintained computer and physical filing systems.
- Managed office operations while scheduling appointments for department managers.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Oversaw personal and professional calendars and coordinated appointments for future events.
Server
Outback Steakhouse
Lansing , MI
03.2018 - 04.2019
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Increased sales significantly by upselling higher-end products to customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Server
Cheddars Stratch Kitchen
Lansing , MI
02.2017 - 03.2018
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
Education
Associate of Business Administration - Economics
Lansing Community College
Lansing, MI 09.2017 - 05.2019
Skills
Sales and marketing strategies
Point of sale operation
Lead prospecting
Account servicing
Recruiting and interviewing
Sales growth
Timeline
Sales Professional
Liberty Mutual
04.2019 - Current
Server
Outback Steakhouse
03.2018 - 04.2019
Operations Assistant
TTC Contarcting
02.2018 - 01.2020
Associate of Business Administration - Economics
Lansing Community College
09.2017 - 05.2019
Server
Cheddars Stratch Kitchen
02.2017 - 03.2018