Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Taylor Tripp

Lansing,MI

Summary

Strategic Sales Professional with three years of experience. Committed to maintaining relationships with clients and retaining accounts to increase profit channels. Proven leader with skill in multitasking and managing customer accounts for enhancing product sales and increasing productivity through effective networking and sales. Eager team builder with fantastic leveraging and persuasion skills.

Overview

7
7
years of professional experience
2
2
years of post-secondary education

Work History

Sales Professional

Liberty Mutual
Troy, MI
04.2019 - Current
  • Maintained consistent sales by developing and deepening positive customer connections.
  • Applied prospecting expertise to generate and pursue leads, setting up appointments and site visits to maintain budding relationships.
  • Drove team revenue totals by bringing in top sales numbers.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
  • Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.

Operations Assistant

TTC Contarcting
East Lansing, MI
02.2018 - 01.2020
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Maintained computer and physical filing systems.
  • Managed office operations while scheduling appointments for department managers.
  • Reached out to potential customers via telephone, email and in-person inquiries.
  • Oversaw personal and professional calendars and coordinated appointments for future events.

Server

Outback Steakhouse
Lansing , MI
03.2018 - 04.2019
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Increased sales significantly by upselling higher-end products to customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Server

Cheddars Stratch Kitchen
Lansing , MI
02.2017 - 03.2018
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.

Education

Associate of Business Administration - Economics

Lansing Community College
Lansing, MI
09.2017 - 05.2019

Skills

Sales and marketing strategies

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Timeline

Sales Professional

Liberty Mutual
04.2019 - Current

Server

Outback Steakhouse
03.2018 - 04.2019

Operations Assistant

TTC Contarcting
02.2018 - 01.2020

Associate of Business Administration - Economics

Lansing Community College
09.2017 - 05.2019

Server

Cheddars Stratch Kitchen
02.2017 - 03.2018

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Taylor Tripp