A respected, hard-working and productive physician leader with more than 20 years of experience in a suburban ambulatory setting. Through years of networking, relationship building, and collaboration, I have helped develop and supervise a premier multispecialty clinic for WVU Medicine amidst managing a robust patient panel.
Overview
22
22
years of professional experience
1
1
Certification
Work History
MEDICAL DIRECTOR
WVU Medicine
Morgantown, West Virginia
01.2014 - Current
Provided oversight and leadership for a busy multi-speciality ambulatory clinic
Direct supervisory responsibility for physicians and advanced practice professionals in Family Medicine and Pediatrics, enumerating up to 17 providers and 44,000 visits in 2023
Led the management team overseeing every aspect of clinic operations, including patient access personnel, laboratory services, nursing, dietitian and lactation ancillary services
Collaborated with WVU Medicine leadership to optimize productivity and surpass desired key ambulatory dashboard metrics, including a slot utilization rate of 92%, no show rate of less than 6%, and new patient appointment lag time under 17 days in both primary care service lines
Integrated subspecialist clinics into our building, including allergy/immunology, dermatology, and endocrinology
Developed and modified protocols for point of care testing, patient scheduling, triage, vaccine administration, medication administration, provider after hours on-call coverage
Supervised and signed off on all point of care audits
Provided backup on-call services for the entire clinic for over 8 years, ensuring every after hours call was addressed
Responsible for all performance reviews for practicing providers and addressing any substandard or problematic areas through empathetic but specific, direct communication
Coordinated educational sessions with subspecialists
Frequently participated in numerous focus groups for the organization, spanning a wide array of topics.
CLINICAL ASSISTANT PROFESSOR, DEPARTMENT OF COMMUNITY PRACTICE
WVU Medicine
Morgantown, West Virginia
01.2004 - Current
Spent nearly 20 years growing a robust outpatient pediatric practice in addition to aforementioned administrative responsibilities, highlighted by: Active patient panel consistently above 2,000 patients for 0.8 clinical FTE (2,163 at end of 2023)
Fill rate consistently above 95%, and periodically over 100%
Productivity always greater than MGMA 50 %ile and periodically over 75%ile
Numerous Press Gainey awards for patient satisfaction scores at the 99%ile
Numerous preceptorships and supervisory roles for learners in the outpatient setting, including pediatric residents and medical, nurse practitioner, and high school students
On-site consultant and mentor for colleagues and younger faculty.
Physician / Medical Director
WVU Medicine
Morgantown, West Virginia
01.2008 - 01.2010
Provided oversight and leadership for a busy multi-speciality ambulatory clinic
Direct supervisory responsibility for physicians and advanced practice professionals in Family Medicine and Pediatrics, enumerating up to 17 providers and 44,000 visits in 2023
Led the management team overseeing every aspect of clinic operations, including patient access personnel, laboratory services, nursing, dietitian and lactation ancillary services
Collaborated with WVU Medicine leadership to optimize productivity and surpass desired key ambulatory dashboard metrics, including a slot utilization rate of 92%, no show rate of less than 6%, and new patient appointment lag time under 17 days in both primary care service lines
Integrated subspecialist clinics into our building, including allergy/immunology, dermatology, and endocrinology
Developed and modified protocols for point of care testing, patient scheduling, triage, vaccine administration, medication administration, provider after hours on-call coverage
Supervised and signed off on all point of care audits
Provided backup on-call services for the entire clinic for over 8 years, ensuring every after hours call was addressed
Responsible for all performance reviews for practicing providers and addressing any substandard or problematic areas through empathetic but specific, direct communication
Coordinated educational sessions with subspecialists
Frequently participated in numerous focus groups for the organization, spanning a wide array of topics.
CLINICAL ASSISTANT PROFESSOR
University of Florida, Department of Pediatrics
Gainesville, Florida
01.2002 - 01.2004
Spent 2 years as a part-time faculty member providing expertise and service in many academic and patient care settings
Supervising/attending physician overseeing a resident continuity clinic and academic acute care clinic
Served as inpatient attending for general pediatric patients, averaging 3 months of coverage per year
Supervised the continuation of the home visit program for residents with emphasis on securing funding, arranging transportation, participating in all visits, and preparing future champions to continue the program after my departure.
STAFF PHYSICIAN - CHILDREN’S EXPRESS URGENT AND EMERGENT CARE
Monroe Regional Medical Center
01.2002 - 01.2004
Full time employment in a busy community based emergency room, responsible for all but the most emergent or critically ill children.
Education
DOCTOR OF MEDICINE -
SUNY Upstate Medicine Center @ Syracuse
BACHELOR OF SCIENCE with HONORS -
Union College
MEDICAL TRAINING -
University of Virginia | PGY 1 & 2
MEDICAL TRAINING -
University of Florida | PGY 3
MEDICAL TRAINING -
University of Florida | Chief Resident
Skills
Proficient in EMR (EPIC)
Splinting
Wound I and D
Cryotherapy
Plain radiography
Granuloma treatment
English (native)
Problem-solving
Critical Thinking
Culture Development
Provider Recruitment
Provider Retention
Provider Engagement
Teaching
Mentoring
Flexibility
Networking
Adaptability
Conflict Management
Relatability
Compassion
Certification
AMERICAN BOARD OF PEDIATRICS, 10/01/03, 11/01/13
Professional Development
AMERICAN ESSENTIAL HOSPITALS, Leadership Development, Washington, DC, 2019
Personal Information
Title: Physician / Medical Director
Awards
PRESS GAINEY TOP PROVIDER, WVU Medicine | Morgantown, WV, 2010, 2011, 2012, 2014, 2015, 2016, 2018, 2022
OUTSTANDING COMMUNITY PHYSICIAN, University of Florida | Gainesville, FL, 2004
Clinical Registered Nurse at WVU Medicine Wheeling Hospital Family Medicine CenClinical Registered Nurse at WVU Medicine Wheeling Hospital Family Medicine Cen