Accomplished Master of Arts graduate from University College London with specialized knowledge in international education institutions. Have personal and expert knowledge in living and studying abroad at higher education universities. Experienced office management professional. Have excellent skills in optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen.
• Oversee customer relationships and communication.
• Manage and administer weekly payroll.
• Executes yearly tax records.
• Introduced new and innovative ideas to strengthen customer service and communication.
• Motivates and supports business employees by improving communication.
• Oversaw and maintained spa personnel schedules.
• Handled changes in schedules.
• Spoke to customers and assisted with questions.
• Arranged supply orders for spa from vendors.
• Administered office operations and procedures.
• Responsible for payroll operations.
• Implemented updated filing systems.
• Coordinated and executed end of year procedures.
• Facilitated letters, presentations and reports.