Taylor Trujillo
Rio Rancho,NM
Summary
Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic and adaptability, with proven interpersonal skills. Capable of working independently and rapidly acquiring new competencies.
Overview
16
16
years of professional experience
Work History
Sales Associate
Tractor Supply Company
Bernalillo, New Mexico
11.2022 - Current
- Assisted customers in locating products and answering inquiries.
- Operated cash register and processed customer transactions efficiently.
- Stocked shelves with merchandise to ensure proper inventory levels.
- Collaborated with team members to improve store operations and customer service.
- Greeted customers and provided exceptional customer service.
Manager
Star Luxury Transport
Santa Ana Pueblo , NM
09.2023 - 12.2025
- Oversaw daily operations, maintaining efficiency and quality service.
- Ensured compliance with DOT regulations and company policies.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Recruited and hired qualified candidates to fill open positions.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests, and scheduling.
- Provided leadership during times of organizational change or crisis situations.
- Trained employees on additional job positions to maintain coverage of roles.
Transportation Assistant Manager
Santa Ana Star Casino Hotel
Bernalillo, New Mexico
02.2020 - 05.2022
- Coordinated transportation schedules for guests and staff at the casino hotel.
- Communicated with drivers to ensure timely pick-up and drop-off services.
- Provided support in training new staff on transportation procedures.
- Maintained accurate records of transportation requests and service feedback.
- Supported and coached new employees on policies and safety measures and offered assistance with tasks.
- Resolved customer complaints concerning service or delays in delivery times.
- Inspected vehicles before each journey to check safety equipment was functioning correctly.
Valet Supervisor
Santa Ana Star Casino Hotel
Bernalillo, New Mexico
04.2016 - 02.2020
- Supervised valet team to ensure efficient vehicle parking and retrieval.
- Trained staff on customer service standards and safety protocols.
- Coordinated vehicle flow during peak hours to minimize wait times.
- Managed daily scheduling and assignments for valet personnel.
- Resolved customer complaints with professionalism and promptness.
Valet Attendant
Santa Ana Star Casino Hotel
Bernalillo , NM
03.2010 - 01.2016
- Assisted guests with luggage and personal items.
- Provided exceptional customer service to enhance guest experience.
- Communicated effectively with team members to coordinate vehicle retrievals.
- Resolved guest inquiries and concerns promptly and professionally.
- Adhered to company policies and safety standards at all times.
- Greeted guests and answered questions about valet service, directions and local attractions.
- Parked and retrieved guest vehicles quickly to avoid long wait times.
Education
CDL -Class B -
CNM Ingenuity
Albuquerque, NM08-2022
High School Diploma -
Bernalillo High School
Bernalillo, NM05-2009
Skills
- Effective communication
- Problem solving
- Leadership skills
- Time management
- Conflict resolution
- Customer service
Timeline
Manager
Star Luxury Transport
09.2023 - 12.2025
Sales Associate
Tractor Supply Company
11.2022 - Current
Transportation Assistant Manager
Santa Ana Star Casino Hotel
02.2020 - 05.2022
Valet Supervisor
Santa Ana Star Casino Hotel
04.2016 - 02.2020
Valet Attendant
Santa Ana Star Casino Hotel
03.2010 - 01.2016
CDL -Class B -
CNM Ingenuity
High School Diploma -
Bernalillo High School
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