Dedicated employee with excellent customer service skills. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
9
9
years of professional experience
Work History
Server/Hostess
Cholita's Mexican Restaurant
Wichita, KS
10.2016 - 12.2022
Cultivated warm relationships with regular customers
Worked with POS system to place orders, manage bills and handle complimentary items
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
Used slow periods to restock supplies, ice, trays and delivery bags
Kept register accurate through correct billing, payment processing and cash management practices
Managed over 40 tables during busy periods
Cashier
Lavender Winks Boutique
Wichita, KS
02.2021 - 08.2022
Helped customers complete purchases, locate items and join reward programs
Restocked and organized merchandise in front lanes
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
Maintained secure cash drawers, promptly resolving discrepancies in daily totals
Barista
Scooter's Coffee
Kansas City, MO
01.2022 - 05.2022
Monitored supply levels at counter and maintained customer areas to meet typical demands.
Controlled line and crowd with quick, efficient service.
Maintained regular and consistent attendance and punctuality.
Operated espresso machines and commercial coffee brewers to create beverages.
Hostess
Fogo De Chão
Kansas City, MO
08.2021 - 09.2021
Answered customer questions about hours, seating, and menu information.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Monitored seating area and checked restrooms regularly to keep spotless.
Work Study Office Assistant
Rockhurst University
Kansas City, MO
09.2019 - 03.2020
Managed supplies, including processing new orders and maintaining inventory organization for team
Fielded phone calls, took messages and directed callers to appropriate personnel
Greeted incoming office visitors, answered questions and directed individuals to office locations
Helped with administrative support, including managing incoming calls, coordinating files and sorting mail
Interacted respectfully with others to offer ideas, identify issues and provide assistance.
Education
Bachelor of Arts - English
Rockhurst University
Kansas City, MO
12.2022
Skills
Microsoft Word
Customer Relations
Time Management
Complex Problem-Solving
Strong Interpersonal Skills
Active Listening
Flexible and Adaptable
Excellent Communication
Dependable and Responsible
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you're happy doing what you're doing, then nobody can tell you you're not successful.