Taylor Paden

· Serve as a consultative partner to Optometrists and Ophthalmologists, providing strategic solutions to enhance patient outcomes and increase practice revenue through nutraceutical integration.

· Develop customized protocols tailored to each practice’s needs, improving patient satisfaction and retention while driving measurable revenue growth.

· Manage a large, multi-state territory, optimizing routes and travel efficiency while maintaining a high volume of face-to-face interactions with key accounts.

· Consistently exceed revenue and new account acquisition goals since hire.

· Conduct staff trainings and post-sales education to ensure successful implementation and long-term partnership success.

· Support surgeons in improving surgical outcomes, including in-operating-room experience.

· Represent the company at national and local conferences, strengthening brand presence and expanding new business opportunities.

· Leverage CRM systems, strategic territory planning, and data analysis to manage and grow the business as an owner-operator.

· Led practice operations and sales strategy, achieving a 60% increase in revenue within 6 months of promotion.

· Built, trained, and managed a high-performing sales and patient care team in a fast-paced aesthetic dermatology environment.

· Expert in selling and overseeing services such as Botox, Juvederm, CoolSculpting, Thermage, Laser Hair Removal, and Tattoo Removal.

· Oversaw scheduling, patient flow, and operational efficiency to maximize revenue potential and patient satisfaction.

· Collaborated closely with medical providers to ensure a premium patient experience and strong clinical outcomes.

• Convert prospects/leads into clients through strong consultative and sales skills.
• Knowledge of aesthetic services including but not limited to laser hair removal, laser tattoo removal, Botox, Juvederm, and body contouring services.
• Strong presentation skills to clients and patients to ensure their knowledge and understanding of aesthetic services.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Daily administration, scheduling, customer service, and marketing tasks.
• Expanded customer base through cold calling, networking, and relationship building.
• Used customer insights to develop innovative sales strategies to increase sales.
• Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
• Managed customer accounts to secure customer satisfaction and repeat business.

• Promoted to Area Manager after only 7 months of employment, attributed to strong networking and sales skills, prospecting, product knowledge, and implementation of best practices
• Manage all aspects of business management, including hiring, promotions, marketing, billing, sales, and operations
• Hire, train, and lead 25 employees; resulting in substantial revenue increases and territory growth
• Lead team meetings, attend national conferences, and ensure ongoing team training opportunities.

• Led daily operations of a growing and thriving Medical Aesthetics office, including administration, customer service, strategic direction, marketing, and scheduling
• Served as Patient Care Coordinator, ensuring proper set-up and turnover of procedure rooms
• Charted patient notes and managed personal information with discretion and confidentiality
• Collaborated and engaged with other team members on special projects.

• Answered a high volume of in-bound phone calls to book appointments and inform potential guests about the services offered at one of the busiest spas in Sacramento
• Greeted guests with a professional and friendly demeanor, and provided prompt assistance
• Achieved recognition as top performing desk assistant within only a few months of employment, by offering exceptional customer service, leadership performance, and process improvement ideas