Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
8
8
years of professional experience
Work History
Sort Center Associate
Amazon
11.2023 - Current
Processing , packaging and shipping orders.
Receiving , unloading and placing inventory items
accurately and appropriately.
Ensuring that packages and items get delivered to customers on time .
Inspect packages for damages.
Transporting the packed items to delivery trucks.
Material Handler
Addecco
05.2020 - 10.2023
Transported inventory items to appropriate locations.
Packed items into appropriate containers for shipment.
Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
Kept storage areas organized, clean, and secure to fully protect company assets.
Used hand-held scanners and physical logs to accurately track item movements.
Customer Service Representative
The Results Companies
08.2018 - 05.2020
Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
Adhering to all company and procedures.
Office Assistant
Wilson Firm
11.2015 - 07.2018
Completed clerical tasks such as filing, copying, and distributing mail.
Interacted with customers by phone, email, or in-person to provide information.
Managed daily data entry and kept clerical information accurate and up-to-date.
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Maintained and updated office records, both digital and physical.