Taylor Van Wicklen
Marienville,PA
Summary
Results-driven professional with extensive experience in customer service and compliance assurance. Demonstrated success in improving operational efficiency and maintaining regulatory standards in dynamic settings. Strong analytical skills and attention to detail contribute to effective problem-solving and process optimization.
Overview
7
7
years of professional experience
Work History
Bar and Restaurant Manager
Rays HotSpot
Marienville, Pennsylvania
06.2025 - Current
- Designed and executed training programs to boost service quality and operational efficiency.
- Cultivated strategic partnerships with local suppliers for timely inventory management.
- Facilitated special events to enhance guest interaction and secure valuable partnerships.
- Ensured compliance with health and safety standards to maintain a safe environment.
- Streamlined staffing schedules to synchronize with peak service times, optimizing operations.
Clinical Coordinator
WellPath at Sci Forest
Marienville, Pennsylvania
02.2023 - 09.2025
- Coordinated patient care initiatives to improve treatment outcomes and satisfaction.
- Developed clinical protocols to standardize patient care practices.
- Managed documentation processes to maintain accurate patient records and enhance data accessibility.
- Directed nurses and doctors to optimize patient flow and ensure timely completion of medical assignments.
- Ensured compliance with laws, regulations, policies, and procedures governing healthcare delivery.
- Facilitated patient referrals to appropriate medical facilities and specialists.
Call Center Representative / CNA /Certified Health Unit Coordinator
MultiCare Deaconess Hospital
Spokane, Washington
11.2018 - 11.2022
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues.
- Collaborated with team members to enhance service delivery and improve customer satisfaction.
- Utilized effective problem-solving skills to manage complaints and escalate issues as needed.
- Adapted quickly to procedural changes and system updates for optimized workflow.
- Coordinated interdepartmental communication regarding patient care needs efficiently.
- Communicated vital information between patients and medical staff to facilitate smooth operations.
Education
Associate of Science - Human And Social Services
Bryant & Stratton College
NY08-2026
Skills
- Team collaboration and event management
- Inventory oversight
- Compliance assurance
- Patient care coordination
- Customer service excellence
- Clinical quality improvement
- Leadership in clinical settings
- Patient flow management
- Document updating
Timeline
Bar and Restaurant Manager
Rays HotSpot
06.2025 - Current
Clinical Coordinator
WellPath at Sci Forest
02.2023 - 09.2025
Call Center Representative / CNA /Certified Health Unit Coordinator
MultiCare Deaconess Hospital
11.2018 - 11.2022
Associate of Science - Human And Social Services
Bryant & Stratton College