Taylor Vital
Bondsville,MA
Summary
Proactive, customer-orientated professional with over 6 years of experience. Always looking to learn new skills, take on extra responsibilities, and grow professionally. Experienced in training and mentoring new members of staff. Have worked in busy, pressurized environments where high standards are expected. My dedication and passion has been recognized with awards, praise, and extra responsibilities. Works efficiently
and thoroughly with attention to detail with organization skills. Dependable customer satisfaction, equipped for fast-paced work and changing daily needs. Performs tasks with a hardworking approach.
Overview
8
8
years of professional experience
Work History
Sales Executive
Country Hyundai
Northampton, MA
06.2021 - Current
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Maintained and operated store during manager’s absence
- Responded accurately and professionally to all customer queries
- Forecasted and projected sales revenue for each quarter
Sales Executive
Balise Ford
Wilbraham, MA
02.2020 - 06.2021
- Acquired and applied automotive knowledge to create effective dialogue with customers.
- Maintained current knowledge of evolving changes in Automotive marketplace.
- Addressed multiple industry issues and provided client support.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Built diverse and consistent sales portfolio.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Presented information to customers, peers and management.
Senior Sales Executive
Bertera Chevrolet
09.2014 - 02.2020
- Exceeded sales quota on a month to month basis
- Built rapport and positive relationships with clients leading to 20% returning customers
- Demonstrated expert product knowledge
- Maintained a 95% customer satisfaction rating
- Scheduled appointments with over 50customers each month
- Consistently met my short and long-term targets.
- Handled customer complaints with empathy and composure.
- Answered calls, responded to emails, and spoke with clients face-to-face.
- Processed a range of documentation and entered information into databases.
- Guided customers on purchases based on interests, promotions, and other sales and preferential parameters.
- Updated customer database on a daily basis
- Responded accurately and professionally to all customer queries.
- Demonstrated products and features to customers, answered questions and overcame objections.
Education
Diploma -
East Longmeadow High School
2013
Skills
- Business networking
- Sales funnel development
- Business development and planning
- Schedule Coordination
- Lead Generation
- Sales forecasting
- CRM knowledge
- Microsoft word and excel proficient
- Relationship building and rapport
- Excellent listening skills
- Effective negotiator
- Time management
- Critical and creative thinking
Timeline
Sales Executive
Country Hyundai
06.2021 - Current
Sales Executive
Balise Ford
02.2020 - 06.2021
Senior Sales Executive
Bertera Chevrolet
09.2014 - 02.2020
Diploma -
East Longmeadow High School