Talented professional considered knowledgeable leader and dedicated problem solver. Brings 8 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
5
5
years of professional experience
Work History
Project Coordinator
Eiko Global
06.2023 - Current
Kept projects on schedule by managing deadlines and adjusting workflows.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments regarding lighting.
Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Customer Relations Representative
Eiko Global
07.2021 - 06.2023
Managed client accounts, ensuring accurate record-keeping and timely follow-ups on outstanding issues.
Developed rapport with customers by maintaining clear communication lines, fostering trust, and demonstrating empathy.
Reduced response time by implementing efficient processes for handling customer requests and concerns.
Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.
Customer Relations Representative
B Street Collision Center
03.2019 - 07.2021
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Implemented quality assurance measures to ensure all repairs met or exceeded industry standards.
Improved team performance with regular training sessions, performance evaluations, and constructive feedback.
Education
High School Diploma -
Olathe East Sr High School
Olathe, KS
Skills
Problem-Solving
Project Coordination
Time Management
Detail Oriented
Project Management
Flexible and Adaptable
Schedule Management
Data Collection
Timeline
Project Coordinator
Eiko Global
06.2023 - Current
Customer Relations Representative
Eiko Global
07.2021 - 06.2023
Customer Relations Representative
B Street Collision Center
03.2019 - 07.2021
High School Diploma -
Olathe East Sr High School
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