Results-driven and focused individual who excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers.
Overview
8
8
years of professional experience
Work History
Caregiver
IHSS Adult Services Program
11.2022 - 03.2023
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Built strong relationships with clients to deliver emotional support and companionship.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Provided safe mobility support to help patients move around personal and public spaces.
Transported individuals to events and activities, medical appointments, and shopping trips.
Assisted with daily living activities, running errands, and household chores.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Monitored clients' overall health and well-being and noted significant changes.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Housekeeping Team Leader & Trainer
Green Frog House Cleaning
02.2021 - 10.2022
Train and direct new hires to clean and preform in scope of company policies
Drove to clients homes to inspect and give quotes based on size and severity of cleaning to establish good repor with potential cliental
Diligently giving direction to trainees and other team members to ensure that tasks are being proficiently preformed
Trained and mentored all new personnel to maximize quality of service and performance.
Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
Coordinated household cleaning service operations and managed client relations
Placed orders for housekeeping supplies
Evaluated employee performance and developed improvement plans..
Drove improvements to workflow and room turnover with hands-on, proactive management style.
Promoted safety by demonstrating proper operation and training staff on power equipment tools.
Vacational Housekeeper
Zen Maids
09.2018 - 01.2021
Enter vacation homes and review any specific notes and adhere to professional cleaning checklist
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Used chemicals by following safety protocols and procedures
Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Cleaned bathrooms, kitchens, common areas
Restocked room supplies such as facial tissues for personal touch with every job.
Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Restocked cleaning storage cabinets, carts and baskets for easy use.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Scrubbed floors with special cleaners and equipment to achieve deep clean.
Customer Service Returns
Bed Bath And Beyond
11.2017 - 02.2018
Unloaded, inspected and stored damaged and returned products.
Distributed returned merchandise to appropriate store departments or palletized for liquidation.
Adhered to company safety guidelines to minimize warehouse accidents.
Documented returned product details in POS inventory tracking system.
Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
Increased productivity through streamlined processes and system efficiency.
Packing and Shipping Clerk
Shields Date Garden
10.2016 - 04.2017
Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters and sealing tools.
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Executed month-end inventory counts to identify discrepancies.
Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
Used POS to prepare bills of lading and shipping documents.
Sandwich Artist
SUBWAY®Restaurants
04.2015 - 10.2016
Kept workplace clean and organized in line with restaurant policies.
Greeted guests, promoted specials, and took orders.
Prepared and presented food in compliance with health and safety guidelines.
Trained team members to prepare sandwiches and other items according to instructions.
Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
Prepared and served hot and cold sandwiches based on customer preferences.
Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.
Accurately operated cash register to process customer payments.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Replenished serving stations with fresh food and cleaned up spills.