Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Taylor Waible

Hampton,VA

Summary

Dedicated, hard-working, dynamic and innovative individual, with the ability to translate and successfully apply significant management experience to new employment possibilities. Respected builder and leader of customer-focused teams with the proven ability to instill a shared, enthusiastic commitment to customer service, with a proven ability to lead by example and ensure the execution of all safety, security, quality, and operational policies. Consistently proven ability to be able to successfully navigate and resolve difficult conflicts with clear communication and empathy.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Fatface
Williamsburg, VA
07.2023 - Current
  • Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes.
  • Engaged with a culturally diverse customer base, utilizing cultural competence to provide inclusive and respectful service.
  • Applied conflict resolution techniques to mediate disputes and address customer concerns, fostering a positive shopping environment.
  • Tracked store inventories and replenished products according to demand.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Communicated regularly with customers to gain insights into their needs.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Conducted behavioral observations to identify customer preferences and improve store layout, contributing to increased sales.
  • Collaborated with team members to develop strategies for achieving sales targets, enhancing group dynamics, and productivity.

Senior Bank Teller

Langley Federal Credit Union
Williamsburg, US
01.2023 - 07.2023
  • Managed daily banking operations, including opening and closing of the bank.
  • Ensured compliance with federal regulations and internal policies during all transactions.
  • Engaged with a culturally diverse customer base, utilizing cultural competence to provide inclusive and respectful service.
  • Applied conflict resolution techniques to mediate disputes and address customer concerns, fostering a positive environment.
  • Maintained up-to-date knowledge of applicable laws and regulations governing financial institution activities.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Maintained up-to-date knowledge of bank products and services to effectively answer customers' inquiries.
  • Analyzed customer needs through conversations with them and offered appropriate solutions.
  • Maintained professionalism and composure under pressure
  • Researched account discrepancies by verifying transactions against records and documents.
  • Managed significant cash transactions complying with security guidelines
  • Processed deposits, withdrawals, loan payments, cash advances, and transfers for customers.
  • Balance currency, coin, and check transactions daily in compliance with established policies and procedures.

Assistant Manager

Aerie By American Eagle
Williamsburg, VA
09.2021 - 01.2023
  • Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes.
  • Engaged with a culturally diverse customer base, utilizing cultural competence to provide inclusive and respectful service.
  • Applied conflict resolution techniques to mediate disputes and address customer concerns, fostering a positive shopping environment.
  • Tracked store inventories and replenished products according to demand.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Communicated regularly with customers to gain insights into their needs.
  • Remained calm and professional in stressful circumstances, and effectively diffused tense situations.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Conducted behavioral observations to identify customer preferences and improve store layout, contributing to increased sales.
  • Collaborated with team members to develop strategies for achieving sales targets, enhancing group dynamics, and productivity.

Supervisor of Operations

Victoria's Secret
Williamsburg, US
10.2020 - 09.2021
  • Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes.
  • Engaged with a culturally diverse customer base, utilizing cultural competence to provide inclusive and respectful service.
  • Applied conflict resolution techniques to mediate disputes and address customer concerns, fostering a positive shopping environment.
  • Tracked store inventories and replenished products according to demand.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Communicated regularly with customers to gain insights into their needs.
  • Remained calm and professional in stressful circumstances, and effectively diffused tense situations.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Conducted behavioral observations to identify customer preferences and improve store layout, contributing to increased sales.
  • Collaborated with team members to develop strategies for achieving sales targets, enhancing group dynamics, and productivity.

Education

Bachelor of Science - Sociology

Old Dominion University
Norfolk, VA, US
12-2026

Associate in Science (A.S.) - Social Science

Virginia Peninsula Community College
Hampton
08-2023

Skills

Interpersonal skills

Time management

Work well under pressure

Effective task prioritization

Communication

Conflict management

Computer proficiency

Active listening

Organization

Leadership

Teamwork

Problem solving

Attention to Detail

Patience and tact

References

References available upon request.

Timeline

Assistant Manager

Fatface
07.2023 - Current

Senior Bank Teller

Langley Federal Credit Union
01.2023 - 07.2023

Assistant Manager

Aerie By American Eagle
09.2021 - 01.2023

Supervisor of Operations

Victoria's Secret
10.2020 - 09.2021

Bachelor of Science - Sociology

Old Dominion University

Associate in Science (A.S.) - Social Science

Virginia Peninsula Community College

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Taylor Waible