Taylor Walker
Tallahassee,FL
Summary
Well-qualified regional property manager and leasing agent with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
8
8
years of professional experience
Work History
Property Manager/Senior Leasing Agent
PhoenixSouth Management
12.2021 - Current
- Oversaw daily responsibilities of leasing agents
- Manage and over see over 500 units daily
- Took prospective residents on tours of property and maintained highest closing percentage of any employee
- Collected and processed rent in excess of $2 million annually and instituted new procedures for deposits to streamline the process
- Maintained positive resident retention by engaging with residents and resolving any disputes
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner
- Coordinating leasing staff, maintenance, vendors and contractors to ensure all apartments are ready in a timely manner to lease and maximize profits
Property Leasing Agent
PhoenixSouth Management
06.2019 - 12.2021
- Coordinated leasing staff, maintenance, vendors, and contractors to ensure all apartments were leased and ready for occupancy
- Created new revenue streams while maximizing occupancy rates and resident retention
- Increased client satisfaction by promptly addressing inquiries and providing accurate information about property features and amenities.
- Enhanced community visibility through strategic marketing initiatives, including online advertisements and open house events.
- Improved property appearance with consistent inspections, identifying areas in need of repair or updates.
- Collaborated with maintenance staff to ensure timely completion of work orders, resulting in satisfied residents.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
General Manager
Subway
03.2016 - 06.2019
- Optimized operating profit of the store and ensured revenue increase by building reputation from providing excellent customer service
- Increased retail shop sales in all categories and implemented 'best practice' of each component of the retail offer
- Managed and tracked store sales, net profit, and overall store business
- Recruit and selected new employees
- Provided ongoing coaching of employees and led expectations by example
- Ensured safety procedures are followed to prevent injury
- Provided a safe work environment for employees and customers.
Skills
- Local market conditions
- Fair housing policies
- Property tours and inspections
- Prospecting assistance
- Vendor Management
- Business Development
- Tenant relations
- Contract Negotiation
Timeline
Property Manager/Senior Leasing Agent
PhoenixSouth Management
12.2021 - Current
Property Leasing Agent
PhoenixSouth Management
06.2019 - 12.2021
General Manager
Subway
03.2016 - 06.2019
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