Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Wallace

Plainfield

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Parts Manager

CDLS Mobile Repair LLC
07.2023 - Current
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Ordered parts for customers, repair shops, and service departments for use.
  • Supervised and trained staff on product knowledge and customer service.
  • Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
  • Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Provided timely, insightful and accurate reports to upper management.
  • Analyzed sales trends to follow demands of customers and in-shop needs.
  • Monitored and evaluated supplier performance to maintain quality of parts.
  • Established and maintained relationships with vendors to source affordable and high quality materials and equipment for construction projects.

Shift Leader

United States Air Force, USAF
08.2017 - Current
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Coached team members to increase productivity and reduce workplace accidents.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Upheld company standards and compliance requirements for operations.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Managed daily workflow and scheduled staff for adequate coverage.
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Assisted general manager with operations game plan and company initiatives implementation.
  • Evaluated employee performance, delivering individualized feedback and praise.
  • Planned and managed resources to consistently meet production, quality and cost goals.
  • Assessed reports and adjusted workflows to realign with targets.
  • Reviewed operational records and reports to project sales and determine profitability.
  • Identified needs of customers promptly and efficiently.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Set specific goals for projects to measure progress and evaluate end results.

Services Craftsman

United States Air Force, USAF
08.2016 - 08.2023
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Cleaned and sanitized utensils, dishes or silverware.

Storeroom Manager

United States Air Force, USAF
08.2022 - 01.2023
  • Coordinated with store manager on inventory purchases, updates and replacements.
  • Maintained accurate inventory accounts through good recordkeeping practices and regular counts.
  • Prepared detailed reports on inventory operations, stock levels and damages.
  • Recruited and trained new employees while creating and supervising efficient staff teams.
  • Designed and implemented tracking systems to optimize inventory control procedures.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing [Task].
  • Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
  • Examined invoices and shipping manifests for conformity to tariff and customs regulations.
  • Developed and documented standard and emergency operating procedures for receiving and shipping products or materials.

Accountant

United States Air Force, USAF
12.2021 - 08.2022
  • Prepared monthly and year-end closing statements, financial documents and invoices.
  • Maintained accurate invoice summaries and collection records to enhance monitoring of billing and cash inflows.
  • Calculated and prepared checks for utilities, taxes and other payments.
  • Examined financial statements and income statements to review company's financial performance.
  • Reviewed financial information detailing assets, liabilities and capital and prepared balance sheets and profit and loss statements.

Dining Facility Manager

United States Air Force, USAF
04.2022 - 05.2022
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Trained new employees to perform duties.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Delegated work to staff, setting priorities and goals.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Explained goals and expectations required of trainees.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.

Education

Bachelors - Psychology

University of Maryland Global Campus
Maryland

Skills

  • Conflict Negotiation
  • Customer Service
  • Cash Register Operation
  • Standards Compliance
  • Goal Establishment
  • Team Leadership
  • Data Analysis
  • Records Management
  • Vendor Relations
  • Customer Relations
  • Operations Management
  • Customer Inquiries
  • Inventory Management
  • POS Systems Operations
  • Profits and Losses Tracking

Timeline

Parts Manager

CDLS Mobile Repair LLC
07.2023 - Current

Storeroom Manager

United States Air Force, USAF
08.2022 - 01.2023

Dining Facility Manager

United States Air Force, USAF
04.2022 - 05.2022

Accountant

United States Air Force, USAF
12.2021 - 08.2022

Shift Leader

United States Air Force, USAF
08.2017 - Current

Services Craftsman

United States Air Force, USAF
08.2016 - 08.2023

Bachelors - Psychology

University of Maryland Global Campus

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Taylor Wallace