Taylor Walpole
Lebanon,TN
Summary
My name is Taylor Walpole. I have a bubbly and outgoing personality along with a caring heart. I am passionate and very hardworking. I enjoy learning new things see new opportunities as good challenges. I am professional with strong background in customer interactions and service solutions. I am highly skilled in conflict resolution, communication, and problem-solving, while ensuring customer satisfaction and loyalty. I am known for reliability and proactive approach to meeting customer and organizational goals.
Overview
5
5
years of professional experience
Work History
Business License Specialist Back Up
Brittany Mcdaniel
03.2024 - Current
- Helped assist any overflow of customers.
- Took over when main worker was out of office.
- Answered phone calls and emails when main worker was out.
Customer Service Representative
Harley Jones
11.2023 - Current
- Took payments for utility billing along with property taxes.
- Assisted customers with friendly service and help with any questions.
- Set up new services for renters or buyers.
Receptionist
Rhonda Robinson
01.2023 - 12.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Gathered supplements for customers and checked them out.
Cashier
Greg Landers
08.2023 - 11.2023
- Prepared food for the day, wrapped food in tinfoil.
- Wrote down customers orders and communicated the order to the workers in the kitchen.
- Worked well in a team environment and provided care to the customers.
Housekeeper
Chad Lester
06.2021 - 01.2023
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily
- Implemented efficient cleaning routines to optimize time management and improve overall service delivery.
Team Lead
Lisa (Unknown)
09.2020 - 05.2021
- Conducted regular training sessions to elevate team capabilities and ensure compliance with best practices.
- Working as a team to prepare and give the customer there orders.
- Keep all areas clean and well kept at the beginning and end of the day.
Education
Associate - Business Administration
Cumberland University
Lebanon, TN12.2023
High School Diploma - undefined
Watertown High School
Watertown, TN05.2021
Skills
- Able to work in fast paced environment
- Provides quality service and friendliness
- Works well with others
- Hardworking
- Customer relations
Accomplishments
- I held a position in Alpha Omicron Pi and was in office as the vice president of membership experience.
- I was also in the Gamma Beta Society and Alpha Lamda Delta Society.
- I enjoy working with others and doing my best in everything I do.
- In High School I was part of HOSA, Spanish Club, Beta Club, and FBLA.
Timeline
Business License Specialist Back Up
Brittany Mcdaniel
03.2024 - Current
Customer Service Representative
Harley Jones
11.2023 - Current
Cashier
Greg Landers
08.2023 - 11.2023
Receptionist
Rhonda Robinson
01.2023 - 12.2023
Housekeeper
Chad Lester
06.2021 - 01.2023
Team Lead
Lisa (Unknown)
09.2020 - 05.2021
High School Diploma - undefined
Watertown High School
Associate - Business Administration
Cumberland University
In 2023, I was an officer in membership experience with the Lamda Omicron Chapter.
In 2023, I was an officer in membership experience with the Lamda Omicron Chapter. In this position I learned leadership skills along with communcation skills. I spoke in front of large crowds and set events such as our founders day along with senior sendoff.
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