Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
American Leadership Academy- Queen Creek Elementary
11.2017 - 05.2024
Built culture on a campus of 900 students
Utilized state programs to provide individual lessons based on learning or communication challenges
Served as a positive role model for students through consistent demonstration of good sportsmanship, fair play, respect towards others, self-discipline, perseverance, and healthy living choices
Analyzed client feedback to adjust coaching sessions accordingly
Streamlined administrative tasks by maintaining accurate records of student attendance, assessments, and progress reports
Maintained open lines of communication with parents to discuss their child's progress in improving physical fitness levels and developing healthy habits
Organized successful school-wide events such as field days, sports tournaments, and fitness challenges to promote physical activity among students
Participated in professional development opportunities to stay current on industry trends and best practices for teaching Physical Education effectively
Technology Instructor
American Leadership Academy Queen Creek Elementary
11.2017 - 01.2020
Assist students to acquire knowledge of computer mechanics and develop their own programs with increasing difficulty
Facilitate progress monitoring and analyzed data while also developing action plans for growth
Used computers, audio-visual aids and other equipment and materials to supplement presentations
Assessed students' technology competencies and tailored instructional strategies to address individual needs, promoting skill development for all learners
Conferred with parents or guardians, other teachers and administrators to resolve students' behavioral and academic problems
Enhanced students' technology skills by incorporating hands-on activities and real-world applications into lessons
Continuously updated personal knowledge of emerging technologies, ensuring relevant and up-to-date instruction for students
Customer Service Representative
Fry's Food & Drug
01.2017 - 11.2017
Developed rapport with customers by handling customer disputes with professionalism
Resolved customer complaints and concerns with strong verbal and negotiation skills
Received and processed large banking transactions with accuracy
Responded to customer requests for products, services, and company information
Clarified customer issues and determined root cause of problems to resolve product or service complaints
Responded proactively and positively to rapid change
Answered constant flow of customer calls with minimal wait times
Followed-through on all critical inter-departmental escalations to increase customer retention rates
Investigated and resolved accounting, service and delivery concerns
Education
Some College - Bachelors of Science in Nursing
Grand Canyon University
Phoenix, Arizona
Some College - Health Care
Chandler Gilbert Community College
Gilbert, Arizona
High School Diploma -
Basha High School
Chandler, Arizona
05.2014
Skills
Detail Oriented
Creative and Flexible
Critical Thinker
Proficient in Progress Tracking
Highly Self- Motivated
Escalation Management
Medical Terminology Knowledge
High Social Awareness
Interpersonal Skills
Additional Information
Thank you for your time and consideration!
References
Jeremiah Vigil, Family Friend, Accountant, (949) 375-2421, jeremiah@utility-audit.com, 9 years
Ryan Stewart, Brother In Law, Instrumentation Technician, (717) 682-6501, rwstewart93@yahoo.com, 3 years
Andrew Loring, Former Youth Pastor, Mechanic, (480) 721-3043, 11 years
Certification
Heat Related Illness Prevention Training - March 2023
American Leadership Academy- Queen Creek Elementary
11.2017 - 05.2024
Technology Instructor
American Leadership Academy Queen Creek Elementary
11.2017 - 01.2020
Customer Service Representative
Fry's Food & Drug
01.2017 - 11.2017
Some College - Bachelors of Science in Nursing
Grand Canyon University
Some College - Health Care
Chandler Gilbert Community College
High School Diploma -
Basha High School
Heat Related Illness Prevention Training - March 2023
Bloodborne Pathogens Training - August 2023
FERPA Training - August 2023
HIPAA Training - August 2023
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