Creative visual merchandiser with expertise in community outreach and retail sales campaigns. Contributes an unwavering work ethic and commitment to quality. Known for customer-focused initiatives, and knowledgeable about modern merchandising.
Overview
7
7
years of professional experience
Work History
Full Time Retail Employee
Nike Factory Store
Lawrenceville, GA
02.2023 - Current
Develops visual merchandising projects to create an engaging shopping experience for customers.
Facilitates in staff training programs to enhance product knowledge and improve customer service skills.
Maintains a clean, safe, and organized store environment for the comfort of customers and employees alike.
Supports colleagues during peak hours by cross-training in various roles including cashier duties.
Drives business through a focus on performance, consumers, and process.
Visual Specialist Stretch Role
Nike Factory Store
Lawrenceville, GA
02.2025 - 05.2025
Managed daily store operations, ensuring a seamless shopping experience for customers.
Collaborated with external organizations to promote community volunteer initiatives.
Assisted in developing strategies for increasing sales by using visual merchandising techniques.
Analyzed sales data to identify trends and adjust sales strategies accordingly.
Supported retail associates to drive quality performance and experiences for guests.
Enhanced team morale by creating exciting events biweekly.
Marketing Assistant Intern
Work Sandy
06.2022 - 01.2023
Tracked communications strategies, advertising campaigns and marketing approaches to measure successes and failures.
Leveraged direct marketing and expanded company's reach to promote clients needs.
Built brand awareness and helped increase brand client membership.
Distributed marketing materials, promotional items, and additional collateral and products provided.
Participated in brainstorming sessions with marketing team members to develop ideas for campaigns.
Developed proposals, presentations, and packages to address the priorities and preferences of assigned market segments.
MERCHANDISING MANAGER
OLD NAVY
06.2021 - 09.2022
Completed efficient store resets to prepare store for special promotions and seasonal updates.
Optimized store displays and appearance via strategic merchandising.
Maintained positive customer relations by addressing problems head-on and efficiently.
Conducted weekly walk-throughs with store manager to discuss interior visual displays and store window presentation.
Developed innovative and creative merchandise displays to drive point-of-sale purchases.
Performed statistical analyses to gather data for operational and forecast team needs.
Coached sales associates on product knowledge by using wide variety of training tools.
Aided in new store openings and remodels.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
SENIOR SALES ASSOCIATE
AMERICAN EAGLE OUTFITTERS
04.2018 - 05.2022
Monitored sales team performance and provided constructive feedback.
Trained, coached and mentored new sales associates for maximum performance via customer service and merchandising.
Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
Monitored and replenished display inventory and restructured according to available stock.
Assisted with special event planning and execution, incorporating creative visual elements to enhance the overall atmosphere and support promotional objectives.
STORE SOCIAL MEDIA MANAGER
AMERICAN EAGLE OUTFITTERS
10.2020 - 06.2021
Designed and implemented social media strategies to align with business goals.
Created weekly events to drive customers to store.
Increased customer engagement through social media.
Utilized Instagram to engage customer excitement.
Showcased new inventory via Instagram.
Used Instagram Analytics to track customer engagement.
Grew customer engagement 34% through use of social media.