Taylor Watkins
Hendersonville,Tennessee
Summary
Dynamic leader with a proven track record at Pinnacle Digital Design, enhancing business growth and optimizing operational efficiency. Expert in Salesforce customization and adept at entrepreneurial leadership, I excel in transforming challenges into opportunities, demonstrating adaptability and resilience. Achieved significant sales increase by leveraging innovative strategies and fostering key stakeholder relationships.
Overview
3
3
years of professional experience
Work History
Startup Founder
Pinnacle Digital Design
Hendersonville, Tennessee
01.2025 - Current
- Created a website and social media presence to promote the startup.
- Developed long-range plans for business growth, resulting in increase in annual sales.
- Optimized supply chain to reduce materials costs and improve distribution.
- Monitored performance metrics such as sales volume, customer satisfaction scores.
- Negotiated and closed deals with suppliers, clients, and other key stakeholders to optimize operational efficiency.
- Established relationships with key stakeholders such as customers, partners, investors.
Cook
Buffalo Wild Wings
Gallatin, TN
08.2024 - Current
- Ordered supplies as needed for the kitchen.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Prepared variety of foods according to exact instructions and recipe specifications.
Education Director
Icon Shears
Nashville, TN
03.2024 - 07.2024
- Listened to customer needs to identify and recommend best products and services.
- Assisted customers in selecting appropriate products or services for their needs.
- Provided personalized service to build relationships with customers.
- Negotiated deals and handled complaints or objections.
Store Manager
Metro by T-Mobile
Hendersonville, TN
05.2022 - 01.2024
- Assessed operational efficiency of the store's departments.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Managed daily banking activities such as deposits and withdrawals.
- Planned special promotions or discounts based on market trends.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Education
Associate - Saleforce
Trailhead
Nashvllei12-2024
High School Diploma -
Gallatin High
Gallatin, TN05-2012
Skills
- Business networking
- Delegation and empowerment
- Entrepreneurial leadership
- Board reporting
- Adaptability and resilience
- Innovation management
- Salesforce customization
- Salesforce configuration
- Data management
- Dashboard creation
- Marketing cloud management
- Lightning experience
- Service cloud management
- Process automation
- User administration
- Lead generation techniques
- Performance tracking
- Sales strategy development
- Account updates
- Training and mentoring
- Schedule management
- Account management
- Cold calling experience
Timeline
Startup Founder
Pinnacle Digital Design
01.2025 - Current
Cook
Buffalo Wild Wings
08.2024 - Current
Education Director
Icon Shears
03.2024 - 07.2024
Store Manager
Metro by T-Mobile
05.2022 - 01.2024
Associate - Saleforce
Trailhead
High School Diploma -
Gallatin High