Taylor Watson

Technical Skills:

• Custom Framing and Design: Expertise in selecting frame styles, matting, and layouts to suit the artwork and customer's vision.
• Art and Design Principles: Strong understanding of color theory, composition, and art preservation techniques.
• Object Handling and Preservation: Experience working with delicate, personal, and sentimental items to ensure safe and careful handling.
• Precision Craftsmanship: Proficiency in cutting, measuring, and assembling frames with attention to detail.
• Material Selection: Knowledge of framing materials, such as glass types, wood, metals, and archival materials.

Customer Service and Communication:

• Client Consultation: Ability to engage with customers to understand their needs and provide personalized design recommendations.
• Sales and Upselling: Skilled in identifying opportunities to upsell framing options and additional services.
• Customer Relations: Building long-term relationships with clients through excellent communication, active listening, and problem-solving.

Marketing and Social Media:

• Social Media Management: Experience running social media accounts, creating engaging content, and increasing customer engagement.
• Content Creation: Crafting visually appealing and informative posts, including photography, captions, and videos.
• Networking and Partnerships: Building connections within the local art and business community for collaborative projects and networking opportunities.

Business Operation:

• Storefront Management: Organizing and maintaining the display and aesthetics of the storefront to create a welcoming environment.
• Inventory Management: Monitoring stock levels and ordering materials for framing projects.
• Project Management: Efficiently managing multiple projects from design to completion, ensuring deadlines and quality standards are met.

• Animal Care and Supervision: Providing attentive and compassionate care to pets, ensuring their well-being while owners are away.
• Administering Medications: Experience in giving medications to pets as prescribed, ensuring their health needs are met.
• Play and Exercise: Engaging pets in regular playtime, exercise, and social interaction to maintain their physical and emotional health.
• Pet Safety and First Aid: Knowledge of pet safety and basic first aid, ensuring quick responses in case of emergencies.

• Home Security: Monitoring and ensuring the security of the client’s home, including handling alarms, locks, and general upkeep.
• Household Maintenance: Tending to household needs such as collecting mail, watering plants, and maintaining cleanliness during the client's absence.
• Problem Solving: Addressing any unforeseen issues around the home with responsibility and care.

• Client Communication: Regular updates to pet owners on their pets’ well-being, including sending pictures and reports.
• Trust and Reliability: Building trust with clients through consistent, reliable care and attention to both their pets and home.

Technical Skills: Customer Service and Communication:

• Custom Framing and Design: Expertise in selecting frame styles, matting, and layouts to suit the artwork and customer’s vision.
• Art and Design Principles: Strong understanding of color theory, composition, and art preservation techniques.
• Object Handling and Preservation: Experience working with delicate, personal, and sentimental items to ensure safe and careful handling.
• Precision Craftsmanship: Proficiency in cutting, measuring, and assembling frames with attention to detail.
• Material Selection: Knowledge of framing materials, such as glass types, wood, metals, and archival materials.

Customer Service and Communication:

• Client Consultation: Ability to engage with customers to understand their needs and provide personalized design recommendations.
• Sales and Upselling: Skilled in identifying opportunities to upsell framing options and additional services.
• Customer Relations: Building long-term relationships with clients through excellent communication, active listening, and problem-solving.

Marketing and Social Media:

• Branding and Marketing Strategy: Developing ideas for marketing campaigns and promotions to drive traffic and increase brand visibility.

Business Operations:

• Storefront Management: Organizing and maintaining the display and aesthetics of the storefront to create a welcoming environment.
• Inventory Management: Monitoring stock levels and ordering materials for framing projects.
• Project Management: Efficiently managing multiple projects from design to completion, ensuring deadlines and quality standards are met.
• Effective Team Management: Successfully oversee and delegate tasks within the framing team, ensuring efficient workflow and high-quality output, while fostering a collaborative and supportive work environment.

• Team Coordination: Supervised a small crew responsible for room turnover, ensuring tasks were completed efficiently and to high standards.
• Inventory Management: Managed supply closets across multiple floors, ensuring necessary stock levels for over 200 rooms.
• Multi-Tasking and Adaptability: Filled in for various roles beyond core responsibilities, including janitorial services and catering for large conferences.
• Training and Onboarding: Trained new employees, ensuring they were well-prepared and knowledgeable in their roles.

• Shift Leadership: Managed daily operations, ensuring smooth service during both morning and evening rushes.
• Store Opening and Closing: Handled all aspects of opening and closing the store, including setting up workstations, securing the store, and balancing registers.
• Team Training: Trained new employees and prospective franchisee owners on operational procedures, customer service, and food safety.
• Inventory Management: Monitored stock levels and placed orders to ensure adequate supplies for day-to-day operations and catering needs.

• Customer Satisfaction: Provided excellent service that led to positive reviews on social media, frequently mentioned by name for outstanding service.
• Catering and Delivery Coordination: Managed large catering orders and deliveries, ensuring accuracy and timely execution.
• Cash Handling: Balanced cash registers at the end of shifts, ensuring accuracy and accountability.

• Cross-Functional Expertise: Proficient in all restaurant roles, including line cook, cashier, and food prep, able to fill in wherever needed.
• Rush Management: Thrived in fast-paced environments, maintaining cleanliness, efficiency, and composure during high-volume periods.
• Problem Solving: Reliably managed the store in the absence of the General Manager, ensuring consistent operations and resolving any issues.

• Demolition and Site Preparation: Assisted in the demolition and preparation of landscaping sites.
• Tree and Shrub Transplanting: Expertise in safely transplanting trees and shrubbery, ensuring proper care and replanting techniques.
• Sod and Pine Straw Installation: Experienced in laying sod and pine straw, contributing to well-maintained landscapes.
• Watering and Plant Care: Managed watering schedules to ensure proper hydration for newly planted and existing plants.

• Dump Truck Operation: Safely operated a dump truck to transport and deliver large amounts of materials to job sites.
• Material Handling: Delivered and managed materials such as sod, pine straw, and soil for various landscaping projects.

• Physical Endurance: Performed physically demanding tasks such as digging, lifting, and carrying heavy materials.
• Collaboration: Worked effectively within a crew to complete large-scale projects on time and according to client specifications.