Taylor Weinand
Cross Lake,MN
Overview
4
4
years of professional experience
1
1
Certification
Work History
Inspector
Xanterra Parks & Resorts At Yellowstone
Yellowstone National Park, WY
05.2024 - Current
- Inspected guest rooms to ensure they met room standards.
- Issued corrections for rooms not meeting standards and offered advice on best ways to meet these standards in the future.
- Reported any maintenance issues to management promptly.
- Interacted pleasantly with guests, promptly responding to any needs.
Supervisor Inspector
Grandview Lodge
Nisswa, MN
02.2024 - 05.2024
- Inspected clean cottages, making notes of imperfections/mistakes that need to be corrected to be guest ready.
- Reassigned cottages with corrections to the appropriate supervisor.
- Inspected and delivered all arrivals to front desk by check-in time.
- Ensured team of cleaners is prepared, knowledgeable of exceptions, and time expected to be completed before leaving to inspect.
- Headed a task force for yearly deep cleans of assigned cottages.
- Led a team of 2-8 cleaners.
Supervisor
Grandview Lodge
Nisswa, MN
08.2023 - 01.2024
- Maintained role of RA while adding responsibilities of supervisor.
- Led a team of 2-8 cleaners
- Reported and turning in any tips, and lost and found.
- Promptly reported any damage or issues to the maintenance team.
- Used time management skills to prioritize the days arrivals and special guest arrivals.
- Provided training to new employees when assigned.
- Conducted room inspections to confirm guest readiness.
Room Attendant
Grandview Lodge
Nisswa, MN
03.2023 - 08.2023
- Worked as a team or independently to clean guest rooms and bathrooms in accordance with set standards.
- Maintained a stocked linen delivery vehicle with all anticipated linen, towels, amenities and cleaning supplies.
- Moved furniture to clean baseboards and floors remove dust and dirt from hard-to-reach areas.
- Reported any lost and found or tips to supervisor.
Lodge Associate
Ladybug Lodge
Ely, MN
04.2022 - 10.2022
- Tend to Lodge building.
- Answered all incoming phone calls and transferred them accordingly.
- Made reservations for guests over the phone.
- Answered questions about resort and local area to guest satisfaction.
- Checked in guests while ensuring accuracy of billing and contact info.
- Ensured signing of boating waivers and knowledge of boating laws prior to boat boarding.
- Promptly identified and reported any damages in cabins or boats caused by guests.
- Performed daily lobby cleaning tasks to ensure cleanliness.
Main Cabin Cleaner (Seasonal)
Ladybug Lodge
Ely, MN
08.2020 - 10.2022
- Completed cabin cleans efficiently, focusing on high-quality cleanliness.
- Provided a supply order list to the manager weekly.
- Monitored the inventory of clean linen and amenities on a daily basis.
- Handled all transportation of linens to and from the laundromat.
- Kept storage room neat and supplies organized.
- Inspect clean cabins with detail for any overlooked areas from cleaners and recent mouse activity.
- Utilized safety procedures with chemicals.
- Promptly provided guest with additional items, like extra pillows or blankets upon request.
- Reported any damages or repairs needed to management.
Certification
- OSHA 610 Housekeeping Safety
- OSHA 107 Emergency Action and Fire Prevention Plans
Timeline
Inspector
Xanterra Parks & Resorts At Yellowstone
05.2024 - Current
Supervisor Inspector
Grandview Lodge
02.2024 - 05.2024
Supervisor
Grandview Lodge
08.2023 - 01.2024
Room Attendant
Grandview Lodge
03.2023 - 08.2023
Lodge Associate
Ladybug Lodge
04.2022 - 10.2022
Main Cabin Cleaner (Seasonal)
Ladybug Lodge
08.2020 - 10.2022