Taylor Wilkens
Middletown
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
20
20
years of professional experience
Work History
Landscape Manager
LA Landscapes
09.2018 - Current
- Assisted clients with selecting appropriate plants, hardscape materials, and other features based on their preferences and site requirements.
- Managed diverse landscaping projects from initial concept through installation, ensuring on-time completion and budget adherence.
- Increased efficiency of maintenance tasks by streamlining landscape management processes and adopting sustainable practices.
- Trained and supervised landscaping crews, prioritizing tasks, delegating tasks and giving feedback for efficiency which produced high-quality results.
- Identified tools, machinery and personnel required for projects and properly managed resources.
Kitchen Lead
The Mill Tavern
03.2012 - 09.2018
- Maintained high standards of cleanliness and sanitation.
- Coordinated with front-of-house staff to ensure seamless communication between the kitchen and dining area.
- Monitored inventory levels to prevent stock shortages during peak service hours or special events.
- Followed food safety practices and sanitation guidelines.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
Kitchen Crew Trainer
Buffalo Wild Wings
06.2009 - 03.2012
- Trained and mentored new hires, providing hands-on training in cooking techniques, recipe execution, and sanitation procedures.
- Ensured a safe working environment by strictly adhering to health code regulations and maintaining clean workstations.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Reduced food waste by closely monitoring inventory levels and adjusting orders as needed.
- Improved overall customer satisfaction through consistent delivery of high-quality meals and exceptional service.
Customer Service Cashier
Woodland Bowl
01.2005 - 03.2008
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Utilized point-of-sale systems efficiently, ensuring accurate pricing and swift transaction processing.
- Collaborated with team members to maintain smooth operations during peak hours.
Education
Automotive
Ivy Tech Community College of Indiana
Indianapolis, INHigh School Diploma -
Westfield High School
Westfield, IN06-2009
Skills
- Critical thinking
- Punctuality and reliability
- Problem-solving and Decision-making
- Attention to detail
- Organizational skills
- Crew leadership
- Operations management
- Staff training and development
- Worksite safety
- Multitasking
Timeline
Landscape Manager
LA Landscapes
09.2018 - Current
Kitchen Lead
The Mill Tavern
03.2012 - 09.2018
Kitchen Crew Trainer
Buffalo Wild Wings
06.2009 - 03.2012
Customer Service Cashier
Woodland Bowl
01.2005 - 03.2008
Automotive
Ivy Tech Community College of Indiana
High School Diploma -
Westfield High School
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