Taylor Williams
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
11
11
years of professional experience
Work History
Pharmacy Technician
Carlie C's IGA
01.2024 - Current
- Counted and labeled prescriptions with correct item and quantity.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Collected co-payments or full payments from customers.
OWNER & STYLIST
Blended Beauty Bar, LLC
02.2022 - Current
- Manages online accounts and online booking systems
- Run the salon's schedule of appointments and managed the inventory
- Managed the daily operations related to customer service, inventory management, and marketing
- Developed print advertising, social media campaigns, and networking events to deliver messages to target audience
- Analyzed financial data to ensure optimal profitability for the company
- Consistently achieved high levels of customer satisfaction through quality services rendered
- Educated clients on hair care techniques and products
- Provided excellent customer service to ensure client satisfaction
- Performed basic reception duties including scheduling appointments and answering phones
- Assessed client's needs by discussing hair type, face shape, lifestyle and desired results.
STYLIST
United Hair Salon
09.2019 - 02.2022
- Built strong relationships with customers by providing personalized advice based on their individual needs
- Greeted customers warmly upon arrival at the salon and ensured they felt comfortable during their visit
- Advised clients on best hairstyle and beauty tips for individual characteristics
- Delivered top-quality service for clients' cutting, coloring, and styling needs
- Proficient in using various color techniques such as balayage, ombre and highlights
- Accurately followed instructions from clients while performing services
- Worked collaboratively with colleagues to achieve common goals.
STYLIST
Pin-Up Parlour Salon & Color Bar
01.2019 - 08.2019
- Consistently achieved high levels of customer satisfaction through quality services rendered
- Restocked work area and performed timely prep work
- Sanitized workstations and equipment for customer health and workplace safety
- Worked closely with other stylists to create unique styles for customers' individual needs.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Organized sales area and work station to showcase products and boost sales.
Retail Worker
Charming Charlie
08.2018 - 01.2019
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Helped customers complete purchases, locate items, and join reward programs.
STYLIST
DaNell & Associates Salon and Day
10.2017 - 08.2018
- Coordinated with other stylists on staff to ensure efficient workflow during busy periods
- Participated in training sessions conducted by senior stylists to stay updated on latest trends and techniques
- Managed social media accounts for the salon to increase brand awareness online
- Performed daily opening and closing duties such as cleaning stations, restocking supplies, taking out trash
- Assisted with inventory management to ensure all necessary supplies were available at all times
- Efficiently handled cash transactions while processing payments accurately
- Washed, rinsed, and dried clients' hair using appropriate shampoos and conditioners.
CASHIER
Carlie C's IGA
08.2015 - 08.2017
- Helped in office - counting money
- Checked people out and bags groceries
- Cleaned store
WAITRESS/CASHIER
Assaggio's Pizzeria Ristorante
09.2016 - 06.2017
- Ran food to tables
- Answered phones to take orders
- Cleaned bathrooms
Server
Ron's Barn Barbecue & Seafood
01.2014 - 04.2014
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Associate of Science - Cosmetology
Central Carolina Community College
Sanford, NC10.2017
High School Diploma -
Triton High School
Erwin, NC06.2016
Skills
- Order Verification
- Insurance Billing
- Drug utilization review
- Drug safety
- Business growth and retention
- Human resources administration
- Insurance collaboration
- Order documentation
- POS System Operation
- Data Entry
Timeline
Pharmacy Technician
Carlie C's IGA
01.2024 - Current
OWNER & STYLIST
Blended Beauty Bar, LLC
02.2022 - Current
STYLIST
United Hair Salon
09.2019 - 02.2022
STYLIST
Pin-Up Parlour Salon & Color Bar
01.2019 - 08.2019
Retail Worker
Charming Charlie
08.2018 - 01.2019
STYLIST
DaNell & Associates Salon and Day
10.2017 - 08.2018
WAITRESS/CASHIER
Assaggio's Pizzeria Ristorante
09.2016 - 06.2017
CASHIER
Carlie C's IGA
08.2015 - 08.2017
Server
Ron's Barn Barbecue & Seafood
01.2014 - 04.2014
Associate of Science - Cosmetology
Central Carolina Community College
High School Diploma -
Triton High School
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