Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Taylor Williams

Stockbridge,GA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Sr. Security Compliance Analyst

Equifax
06.2022 - Current
  • Provided accurate, valid, and appropriate responses promptly to security questionnaires and ad-hoc inquiries sent by prospective and existing clients and business partners.
  • Collaborated with internal technology and cyber teams for evidence gathering and knowledge shares.
  • Managed B2B client audits (on-site or virtual) including presentation of evidence, explanation of controls, planning and coordination of pre- and post-audit activities.
  • Coordinated and managed remediation efforts for any findings identified during the audit process.
  • Developed a metrics dashboard to track and report operational capabilities, success factors, risks, threats, and compliance metrics to measure the effectiveness.
  • Developed training materials for personnel regarding team practices and procedures.

Datacenter Technician

Databank
12.2020 - 06.2022
  • Monitored data center systems, navigating multiple operating systems, possessing a working knowledge of hardware, software applications, and data center equipment.
  • Administered security sign-in procedures for customers, visitors, and third parties while adhering to and enforcing established company security standards.
  • Updated documentation on training and company policy for new data center procedures.
  • Ensured tickets/orders in CRM ticketing system were resolved quickly and thoroughly within predefined intervals and accurately captured time invested on tasks and tickets/cases (customer installs, site expansions, outages, remote hands.

Desktop Technician

Kaiser Permanente (Rose International)
01.2018 - 07.2018
  • Applied all internal policies and procedures to new desktop system onboarding processes, installing required software and peripherals per guidelines.
  • Documented repair processes and helped streamline procedures for future technical support workflows.
  • Troubleshot IT desktop client issues, supporting multiple departments and offices using various communication channels, including phone, chat, and in person.

Information Systems Technician

United States Navy
04.2013 - 04.2017
  • Assisted in the development of training materials for end-users on various applications.
  • Monitored network performance to identify potential issues and optimize system performance.
  • Installed, configured, and maintained computer hardware and software systems.

Education

BS - Information Security and Assurance -

University of Hawaii, West Oahu
Kapolei, HI
12.2020

Skills

  • NIST RMF
  • NIST CSF
  • Security Policies
  • Customer Service
  • Documentation skills
  • Risk Assessment
  • Audit Coordination
  • Verbal/Written Communication
  • Attention to Detail
  • Collaboration
  • Epicor/Salesforce/ServiceNow Experience
  • Microsoft Office tools
  • Due diligence
  • Adaptability and Flexibility

Certification

CompTIA Security+

References

References available upon request.

Timeline

Sr. Security Compliance Analyst

Equifax
06.2022 - Current

Datacenter Technician

Databank
12.2020 - 06.2022

Desktop Technician

Kaiser Permanente (Rose International)
01.2018 - 07.2018

Information Systems Technician

United States Navy
04.2013 - 04.2017

BS - Information Security and Assurance -

University of Hawaii, West Oahu

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Taylor Williams