TAYLOR WILLIAMS
Kernersville,NC
Summary
Dedicated ABA/phycology and clerical professional with experience in ABA, psychological research ,team management, crisis intervention, and data entry, Highly organized and detail-oriented offering 6+ years of leadership experience in administrative positions. Well-versed in the ABA industry including the practices and procedures. excellent management abilities in financial, personnel and clerical areas. Able to optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable with effective and quality leadership style that foster collaboration and both employee and company satisfaction.
Overview
8
8
years of professional experience
Work History
Registered Behavior Technician
ABS Kids
12.2023 - Current
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms as well as using antecedent strategies to prevent further escalation.
- Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
- Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
Office Manager
Nelson Commons
08.2016 - 12.2022
- Managed over 500 employees including creating schedules, organizing meetings, delegating task and providing support to ensure employee retention and productivity
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Senior Technical Support Specialist
Quidel Corporation
12.2022 - Current
- Company Overview: A California-based leading diagnostic healthcare manufacturer serving to enhance the health and well-being of people around the globe through the development of diagnostic solutions that can lead to improved patient outcomes and provide economic benefits to the healthcare system
- Provided information regarding using Quidel products and performing medical testing in the categories listed in the organization description
- Respond to domestic and international technical support inquiries and complaints and troubleshoot as needed
- Data entry of all inquiries, complaints, orders, and follow-ups with customers
- Skilled in Microsoft Word, Excel, Google Drive, and other computer software
- Utilized excellent customer service skills to ensure customer satisfaction
Senior Research Assistant
Ohio University Behavioral Research and Assessments in Neuropsychology (BRAIN) Lab
09.2020 - 05.2021
- Company Overview: https://www.ohio.edu/cas/psychology/research/clinics-labs/clinical-neuropsychology
- Conducted research under Dr.Julie Suhr and Graduate Student Kaley Angers to examine the neurocognitive correlation of social functioning across the psychotic spectrum
- Administrated several psychological tasks including those associated with the WAIS, DKEFS, Stroop, semantic fluency, and many others
- Scored, coded, and analyzed test results
- Administrated social skill performance assessments and other means of measuring social abilities
- Used REDCAP HIPPA-compliant servers to protect participant information
- Https://www.ohio.edu/cas/psychology/research/clinics-labs/clinical-neuropsychology
Senior Research Assistant
Ohio University Factors of Emotional/Affective Risk (FEAR) Lab
09.2018 - 05.2021
- Company Overview: https://www.oufearlab.com
- Conducted research under Dr Nicolas Allan in a laboratory setting for 4 years researching transdiagnostic risk factors, biomarkers, and behavioral indices in the development and maintenance of disorders such as anxiety, PTSD, mood disorders, and many more
- Used biological and behavioral means of study specifically as it pertains to anxiety sensitivity, intolerance of uncertainty, emotional regulation, rumination, and attentional control
- Worked with patients diagnosed with a variety of mental health disorders
- Led studies, while collecting and analyzing experimental data
- Collected EEG measurements including setting up and prepping, capping, and connecting the participant up to EEG equipment as well as reading and interpreting EEG data
- Administering behavioral task and psychology test including the NPU Threat Task, Flanker Task CO2 challenge task, and Cold pressor task
- Complied with HIPPA and IRB protocols including the completion of CITI Training, the leading
- Https://www.oufearlab.com
Crisis Counselor
03.2019 - 01.2021
- Volunteered and created dialogue with texters who are experiencing a crisis, de-escalating the crisis at hand and providing compassionate, non-judgmental support using active listening, collaborative problem-solving, risk assessment, and safety planning
- Through this vital support, I was able to facilitate a positive impact on the mental health journeys of those in need
Education
M.S. - Psychology - Doctoral Prep
Walden University
Minneapolis, MN07.2023
B.S. - Psychology
Ohio University
Athens, Oh05.2021
Skills
Applied Behavior Analysis
Behavior Intervention Plans
Crisis Management
Encouragement and Motivation
Decision-Making
Organizational Skills
Document Management
Clerical Support
Scheduling
Inventory Control
Staff Management
Employee Supervision
Affiliations
- Registered Behavior Technician
- ABS Kids- GDC Social Commitee
- Crisis Councilor- Crisis Text Line
Timeline
Registered Behavior Technician
ABS Kids
12.2023 - Current
Senior Technical Support Specialist
Quidel Corporation
12.2022 - Current
Senior Research Assistant
Ohio University Behavioral Research and Assessments in Neuropsychology (BRAIN) Lab
09.2020 - 05.2021
Crisis Counselor
03.2019 - 01.2021
Senior Research Assistant
Ohio University Factors of Emotional/Affective Risk (FEAR) Lab
09.2018 - 05.2021
Office Manager
Nelson Commons
08.2016 - 12.2022
M.S. - Psychology - Doctoral Prep
Walden University
B.S. - Psychology
Ohio University
Similar Profiles
Alexandra HerreraAlexandra Herrera
Registered Behavior Technician at ABS KidsRegistered Behavior Technician at ABS Kids
Rayvonda FloweRayvonda Flowe
Registered Behavior Technician at ABS KidsRegistered Behavior Technician at ABS Kids
KAYLA HOPKINSKAYLA HOPKINS
Behavior Technician at ABS KidsBehavior Technician at ABS Kids
Ashlee ThorntonAshlee Thornton
Registered Behavior Technician at ABS KidsRegistered Behavior Technician at ABS Kids
Timothy TolleyTimothy Tolley
Delivery Driver at Papa Johns International Inc.Delivery Driver at Papa Johns International Inc.